Job Posting Title
SoonerSelect Engagement Specialist I/IIAgency
807 HEALTH CARE AUTHORITYSupervisory Organization
SoonerSelect OperationsJob Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full timeJob Type
RegularCompensation
24.711538 / hourWhy You’ll Love Working Here
At the Oklahoma Health Care Authority (OHCA), your work matters. Every day, our team helps ensure Oklahomans have access to better health and better care. Guided by our core values, Passion for Purpose, Trust & Transparency, Empowerment & Accountability, Best-in-Class, Outcome-Driven, and Servant Leadership, we foster a workplace where people feel supported, respected, and empowered to make an impact. Learn more about OHCA.
Let’s Talk Benefits
We know your great work deserves great support. Here’s a snapshot of what we offer for all eligible employees.
Generous state-paid benefit allowance to offset insurance premiums.
A wide selection of insurance plans with no pre-existing condition exclusions.
Flexible Spending Accounts for health care and dependent care.
Retirement Savings Plan with employer contributions.
11 paid holidays annually.
15 days of vacation and 15 days of sick leave in the first year.
Longevity Bonus recognizing years of public service.
Public Service Loan Forgiveness eligibility and tuition reimbursement.
Wellness benefits, including an on-site gym and fitness center discounts.
Job Description
Location: 4345 N Lincoln Blvd, Oklahoma City, OK 73105
Salary: $24.711538 / hourly
Work Schedule: Monday – Friday
Primary Hours: 8:00 a.m. – 5:00 p.m.
The Oklahoma Health Care Authority (OHCA) works to ensure Oklahomans have access to better health and better care. The agency’s core values include passion for purpose, trust and transparency, empowerment and accountability, best in class and outcome-driven, and servant leadership. As part of the interview process, candidates may be required to attend an in-person interview at our Oklahoma City office.
The SoonerSelect Engagement Specialist I provides operational and administrative support to SoonerSelect Operations by assisting with tracking, documentation management, stakeholder communication support, and issue intake coordination. This position performs task-level work that supports program operations, including maintaining trackers, routing inquiries, organizing documentation, and assisting with routine communications and meeting logistics. The role ensures information is documented, organized, and distributed accurately to support program activities and stakeholder engagement efforts. Work is performed under established procedures and guidance from senior staff, with escalations directed to higher-level specialists when interpretation, policy guidance, or program decisions are required.
Maintain and update operational trackers including CE notifications, memos, issue or complaint logs, and amendment request logs to ensure accurate documentation of program activities.
Upload and maintain program documents in SharePoint, ensuring proper file naming conventions, version control, and document organization.
Distribute routine communications, announcements, and reference file updates to contracted entities (CEs) under direction of senior staff.
Receive and log inquiries or issues from providers, members, or external partners and route them to the appropriate subject matter experts or program leads.
Conduct basic research activities such as locating policies, verifying citations, and collecting background documentation to support program staff.
Assist with meeting preparation including scheduling, agenda development, note taking, and tracking follow-up actions.
Support stakeholder engagement activities by coordinating logistics, documentation, and scheduling for meetings, trainings, and workgroups.
Monitor designated program email boxes and triage incoming inquiries that require routing or escalation.
Draft routine communications using established templates such as reminders, outreach confirmations, and informational notices.
Provide document quality checks by reviewing formatting, verifying links, and ensuring attachments and supporting materials are complete and accurate.
Support operational coordination between program staff, contracted entities, and internal agency partners as needed.
Other duties as assigned.
This position requires knowledge of basic administrative and program coordination practices, document management processes, and standard office systems used to track and organize program activities. The role requires strong organizational skills, attention to detail, and the ability to follow established procedures to maintain accurate documentation, trackers, and communications. The ability to communicate clearly, coordinate routine tasks, and manage multiple assignments while maintaining accuracy and timeliness is essential. The position also requires the ability to work collaboratively with internal teams and external stakeholders while appropriately routing inquiries and escalating issues when necessary. Key Korn Ferry competencies aligned with this role include Ensures Accountability, Collaborates, and Communicates Effectively, reflecting the need for reliable task execution, coordination across teams, and clear information sharing in support of program operations.
**To be considered for this position your application must include a resume/CV with complete work and education history.**
Bachelor’s degree plus 1 year of technical clerical, administrative, secretarial, or general office work OR
An equivalent combination of education and experience.
Medicaid, healthcare, or managed care programs
Tracking systems such as Excel, SharePoint, or project trackers
Coordinating meetings, workgroups, or stakeholder engagements
Document management and version control
Drafting routine communications or correspondence
Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. In the course of performing job duties, employees are required to speak, stand, walk, and reach with their hands and arms. This position requires extended periods of sitting and daily use of computers and phones. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of this position.
The Oklahoma Health Care Authority complies with applicable State and Federal civil rights laws and does not discriminate. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, disability, age, national origin, or genetic information. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Civil Rights Coordinator at 405-522-7335.
Notice to applicants:
Please add OHCAHR@okhca.org to the address book or “safe-senders” list in your email. All correspondence will come from this address. Be sure to check your junk folder. If you have questions about the status of your application, you can contact the HR team at 405-522-7093.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Current State of Oklahoma employees must apply for open positions internally through Workday Jobs Hub.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
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