Solutions Engineer (m/f/d)

🎤 Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people.

We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,100+ care facilities trust voize, and over 75,000 nurses rely on our AI companion to ease their daily workload.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.

As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

💡 Your Mission: Delight customers, optimise processes!

As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact , bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.

🚀 Your Daily Business – No two days are alike

• Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations

• Multiple years of experience as a Linux or Windows Administrator.

• Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy

• Support technical scaling (e.g., growing user bases, infra changes)

• Document setups and technical handoffs for smooth internal collaboration

• Flag recurring issues and contribute to internal tools, docs, or processes

🤝 Your Skillset – What you bring to the table

• Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)

• Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing

• Strong troubleshooting skills across APIs, browsers, infrastructure, and devices

• Clear communicator with empathy for both technical and non-technical users

• Proactive, self-directed, and skilled in documentation and technical handoffs

• Experience with start-ups will help you thrive in this role

• You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.

🎯 Our Success Mindset – How we work at voize

• You’re resilient - you see challenges as opportunities, not obstacles

• You work iteratively - test, learn, and improve instead of aiming for perfection

• You value open feedback and contribute to a positive, transparent team culture

🌱 Growing together – what you can expect at voize

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care

• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany

• Become a co-creator of our success with stock options

• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible

• You decide when you work best, that means flexible working hours and a good hybrid set-up.

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!