Solutions Architect
Who we are
Jellyvision is redefining how organizations experience benefits by bringing everything together in one modern, intelligent home. With ALEX Home, we combine our award-winning ALEX® decision support with a flexible benefits administration platform, giving employers and employees a simpler, smarter way to manage benefits year-round.
Our mission is to help organizations reduce complexity, lighten administrative burden, and drive real employee understanding and utilization without forcing rip-and-replace decisions. We meet teams where they are today and give them a clear path to what’s next.
The people behind Jellyvision are creative problem solvers who care deeply about getting it right. We debate ideas, give real feedback and sweat the details because those details are what turn complicated problems into great experiences for real humans.
We’re a human first company that trusts smart people to do great work. We value curiosity, kindness and willingness to try new things, learn fast and try again. You won’t just show up to do a job, you’ll help build what’s next, solve real problems and have some fun doing it.
What’s the role?
As a Solutions Architect, You will serve as a trusted solutions advisor for our ALEX Home full suite of services acting as the Revenue and Renewal team's primary product expert. You will master our products, demo environment, system architecture, security and implementation requirements, customer needs, and the sales process. You will ensure consistent, high-quality solution support that accelerates deals and builds trust with buyers, brokers, and partners. You will also collaborate with Marketing and Product to represent the voice of the market, informing the development of our integrated benefits suite.
What you’ll do to be successful
1.) Sales Execution & Solution Design
- Serve as a trusted solutions advisor for ALEX opportunities, leading complex or strategic sales cycles and demos
- Provide deal strategy and model best-in-class discovery, product demonstrations, and solution design for direct prospects, brokers, and clients.
- Assist in architecting the deal to the buyer's needs
- Act as one of the Revenue and Renewal team's product experts, mastering our products, system architecture, security requirements, customer needs, and the sales process, including plan analysis, when needed.
- Respond to solution information requests, design tailored product solutions, and provide in-depth product demonstrations.
- Support plan design analysis to insure product fit.
- Develop a working knowledge of our products’ integration capabilities, including APIs, file sharing, and Single Sign-On (SSO), and help customers understand their architecture and benefits.
- History of collaborating close across the organization, including sales, marketing, legal, security, and technology teams
- Be quick on your feet, helping the sales team field questions and objections during the sales process, and helping customers understand how our architecture excels compared to the competition.
- Assist with RFP content when deep product expertise is necessary.
- Support revenue targets related to solution requirements.
2.) Training and Enablement Collaboration
- Collaborate with Sales Enablement to support creation of advanced solution sales collateral and develop/roll out solution talk tracks for the sales team on the Benefits Administration and ALEX platforms.
3.) Market Insight Expertise
- Collaborate with Marketing and Product to represent the voice of the market, informing the development of our integrated benefits suite.
- Provide input to the sales strategy and solution planning for future products and initiatives, working with the Manager, Solutions Architect
- Leverage your deep understanding of our customers’ system and security landscapes to identify which customers are prime fits for pilots and new products and inform our product roadmap.
Experience & skills you’ll need
- 5+ years of progressive experience as Solutions Architect in the Benefits Administration/Technology industry.
- Experience in architecting and demoing complex enterprise solutions to C-level stakeholders.
- Understanding of the broker and carrier ecosystem to assist in strategy development.
- Demonstrated ability to quickly absorb product and system details, design solutions, and translate them for customers in a sales environment.
- Ability to generate customer-facing collateral for addressing product and system concerns in a customer-friendly way that supports the sales message.
- History of collaborating closely across the organization, including sales, marketing, legal, security, and technology teams.
- Have worked in a high growth environment with new product launches.
- Strong communication skills: Able to present complex solution concepts and ideas to internal and external stakeholders in a way that’s honest, compelling, and empathetic.
- 25% travel is expected
Core Competencies
- Communicates Effectively
- Cultivates Innovation
- Drives Results
- Leads with Trust
- Mission Focus
- Strategic Mindset
The Details
- Location: Remote
- Starting Salary: $115,000 - $130,000
- Additional Compensation: This position is commission eligible
What Jellyvision will give you
Check out our benefits here!
Jellyvision is committed to continuous evolution and fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity/expression, country of origin, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), criminal histories consistent with legal requirements or any other basis protected by law...we just want amazing people who are willing to grow along with us.
Although we have a Chicago-based HQ that employees are welcome to work out of whether they’re local or just visiting, this position is also eligible for work by a remote employee out of CA, CO, FL, GA, IL, IN, KY, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.