Overview
This asset specific role for each of the Programs enables the Sales team during the sales process to allow our clients to understand how our product and services will meet their requirements, which will be fully documented in a formal scope of work.
The team is responsible for producing and ensuring any scope maintains the standards for implementation requirements, for work to be delivered by the Technical Project Management (TPM) teams in Professional Services.
There will also be participation in the product life cycle in conjunction with Product Strategy and the Product team, feeding in business requirements, participating in development prioritisation and aiding in specifications.
You will be involved in working with the relevant teams across Osttra to ensure you have a detailed understanding of the commercial and strategic direction of the program, whilst responsible for the day-to-day responsibilities of a Solution Design Manager. The Budget range of $90,000 USD - $110,000 USD.
Role Responsibilities
Solution Design Manager key focus – enabling and ensuring the sale process produces a proposed implementation which is fully scalable and supportable, with assumptions and limitations identified.
Solution Design Manager: The Solution Design Manager [SDM] is an industry and Traiana services SME, capable of guiding clients through requirements gathering, and advising the implementation team internally on business requirements, when questions come up over the course of a project. The SDM is familiar with Traiana's service policies, business and technical, and will escalate requirements that do not conform to our policies for internal review.
Pre-Sales: Following initial discussions between Sales and the client, and after the client's business goal is understood, the SDM is responsible for pre-sales business and technical requirements gathering. The SDM will partner with the client and Sales (and other teams as appropriate) to ensure that the solution we offer best meets the client’s needs and fits within OSTTRA’s ecosystem.
Scope Preparation: The SDM prepares a detailed scope document covering all planned messaging flows, message formats, connectivity, specific mapping requirements, special processing, and assumptions and limitations. The document will require client sign-off before an SOW is signed. The scope (as well as the spec and samples, where applicable) will be handed over to the Technical Project Manager as a blueprint to build a solution. It will cover everything needed to plan the technical implementation.
Integration Specification: The SDM will check that the messages the client will send to Traiana meets either:
· Standard Traiana Implementation requirements
· Has more custom messaging requirements, in which case the SDM will work with a TPM Manager to create a bespoke integration specification.
Product Strategy Liaison: As requirements gathering conversations with clients may help identify strategic opportunities, the SDM will report new requirement types and broad interest in specific functionality to the Product Strategy team.
Training: The SDM will present service and application overviews to new joiners in Professional Services and additional overview/training to Client Services and Sales where required.
Escalation Contact: The SDM will assist with production issues where the root cause may be a new requirement, or the product/service scope currently supported is not clear.
Requirements:
Experience in the SAAS environment with well-developed, hands-on skills.
Detailed understanding of Traiana current Securities Products & Services.
Understanding of the wider post-trade flow including different financial market participants, products and trade flows.
Ability to define and document detailed workflows.
Ability to translate market and client requirements into detailed product requirement scopes/specifications.
Process-oriented and excellent organisational skills.
Ability to handle multiple scoping initiatives simultaneously.
Highly detail-oriented approach to work.
Creative yet critical-thinking problem-solver.
Come with a desire to collaborate.
Be adaptable to different scenarios.
The desire to develop your knowledge, skills and abilities.
Leadership skills are important to drive conversations and agendas with clients and internal teams.
Leading by example. You need to portray the positivity and enthusiasm that helps to motivate and inspire the wider PS team.
Excellent verbal and written communication skills.
Ability to clearly articulate ideas and proposals both internally and externally.
Experience working with different file formats and connectivity types – advantage.
BA/BS and above in Business, Finance, Economics, other – preferred.
2-3 years of experience within the futures and/or options industry – preferred.
About OSTTRA
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.
What’s In It For You?
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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