Software Support Representative, Tactical Intelligence Family of Systems, TS/SCI Clearance, Camp Humphreys, South Korea

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

IT Troubleshooting, Network Administration, Red Hat Enterprise Linux (RHEL), VMware ESXi, Windows Server Support

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

SUMMARY: Field Service Technician Senior, DCGS-A – Camp Humphreys, South Korea - TS/SCI Clearance Required. Primarily supports software for the DCGS-Army Family of Systems: IFS, P-MFWS, GWS, TGS, CDSS 

How the Software Support Representative, Tactical Intelligence Family of Systems will make an impact:

• Provide technical guidance and over the shoulder assistance to unit maintainer to Initialize, place into operation and troubleshoot the software interfaces of specific C5ISR communication systems being supported (ex. IFS /P-MFWS/GWS/TGS/CDSS).
• Provide technical guidance and over the shoulder assistance to unit maintainer on software installations, configurations, patching and maintenance of DCGS-A family of systems.
• Provide technical guidance and over the shoulder assistance to unit maintainer for backup and disaster recovery of Linux and Windows operating systems.
• Provide informal over-the-shoulder training and software mentorship to MIL/GOV personnel.
• Provide software, network troubleshooting, problem identification, and resolution.
• Provide technical guidance and over the shoulder assistance to unit to Assist with remote system administration software to include troubleshooting and installation.
• Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
• Participates in special projects as required.
• Prepares weekly/bi-weekly reports for customers
• Provides Commanders and Staff with recommendations on how to best leverage mission command Intel platforms to meet their operational needs.
• Attend G2 and S6 briefings and participate in conference calls to identify issues with Intel platforms.

What you'll need to be successful:

• AA/AS, 5+ years’ experience. (2 years of additional work experience may be substituted for an AA/AS. Degree)
• Must have an active TS/SCI clearance and willing to obtain a CI Poly if required.
• Valid CompTIA Security+ CE Certification
• Experience with Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintaining.
• Understanding of networking principles and system network configuration.
• Professional and effective writing and communication skills are required.
• Some travel is required.

DESIRED QUALIFICATIONS:

• Military experience (35T)
• DCGS-A Maintainers Course Completion (3.2.5

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely hourly rate for this position is between $33.30 - $40.25. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans