Software Engineering Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Architectural Design & Strategy: Be responsible for the design and definition of secure, scalable, and resilient architecture for large-scale, distributed, and high-performance systems across multiple cloud environments (AWS, Azure, Google Cloud, etc.). Ensure solutions are both technically sound and aligned with customer needs, security, compliance, and business requirements.
• Data Analytics and AI focus: You will work in the field of data systems, and specifically developing amazing and lovable products that customers use to gain actionable insights on one of their most important assets - Data. There is heavy emphasis on leveraging best-of-breed AI (LLMs and more) and providing analytic agentic capabilities to our customers.
• Understand customer struggles, map and propose solutions, and advocate for their implementation and delivery, in an open and collaborative working environment with your peer architects and leaders.
• Be hands-on: write code and POCs, engage in pull requests discussions and approval, and remain close to the code, supporting the team
• High-Impact Projects: Simultaneously handle multiple complex, high-priority projects, ensuring that architectural decisions support both short-term work and long-term business objectives.
• Coordinate across teams and collaborators to maintain consistency and alignment in solution design across projects.
• Technical Leadership & Mentorship: Provide leadership and mentorship to engineering teams, guiding them in implementing secure, efficient, and scalable solutions. Develop a collaborative environment where standard methodologies are shared and followed, and where security considerations are embedded in every aspect of the development lifecycle.
• Performance, Scalability & Reliability: Lead efforts to optimize the performance and scalability of systems, identifying and addressing potential bottlenecks.
• Ensure solutions are highly available and resilient to both traffic spikes and operational failures.
• Collaboration & Communication: Work closely with multi-functional teams—product managers, analytics and AI experts, data and backend engineers, and other stakeholders—to define, refine, and implement architectural strategies that meet business goals while maintaining a high standard of technical excellence.
• Documentation & Reporting: Create comprehensive documentation for architectural designs, decisions, and processes. Ensure clarity in reporting the status of architectural initiatives to leadership and partners.

• Experience: 15+ years of professional software engineering experience, with at least 3+ years in an architectural role, including substantial experience in data oriented distributed systems, with an advantage to data analytics platform experience.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
• Expertise in architecting and building large-scale, distributed systems and microservices across.
• Mastery and hands-on experience with modern programming languages (e.g., Java, C#, Python, Go).
• Strong background in designing and implementing backend data systems (e.g. SQL generators, data modeling engines, data intensive applications, complex and data-driven projects).
• Experience with databases (SQL/NoSQL) and caching technologies.
• Proficient in cloud-native services, serverless architectures, and DevOps practices.
• Experience with implementing CI/CD pipelines, automated testing, and infrastructure as code (IaC).
• Experience in data engineering, AI/ML, or big data architectures.
• Big-corp orientation: ability and desire to work in a big-corporation environment, gaining knowledge from the vast experience of teams and leading dependencies.
• Lead and mentor multi-functional teams, fostering collaboration while ensuring alignment to guidelines and processes.
• Problem-Solving & Design Thinking with strong analytical skills, with a deep understanding of design patterns, architectural frameworks, and a data-centric approach for solving technical challenges.
• Experience with Agile development methodologies (Scrum, Kanban) and a strong understanding of Agile principles for handling multiple, concurrent projects.
• Ability to work with other architects, principal architects, and Chief Technology Officers to craft the architectural vision and roadmap for the organization
• Develops technical performance architecture that solves most advanced performance issues
• Ability to drive long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations to customers and at industry events
• Ability to build an environment for clear and open discussion of all issues You involve the right people, from your team and others, to resolve critical issues
• Experience in short release cycles, the full software lifecycle. Some roles require experience on a product that was released for public consumption across multiple releases
• Participation in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

• Experience in a big tech corp (5K+ employees) as a tech-lead or architect.
• Familiarity with containerization and orchestration (Docker, Kubernetes).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.