What makes Gartner a GREAT fit for you?
When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.
About this role:
Software Development position responsible for design, implementation, and support of Salesforce Service Cloud to help fulfill our Research & Consulting Delivery strategy.
What you'll do:
Work with Product owners to understand the requirements and provide scalable solutions, utilizing Salesforce best practices.
Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities
Work with a cross-functional SCRUM team to maintain and enhance SFDC Platform, leveraging Agile methodology.
Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity scaling and monitoring.
Participate in code reviews, peer inspections, and technical design/specifications
Must be familiar with systems scope and projects objectives to ensure design, build and test of a robust system
Effectively communicate issues/concerns to the project team to include development, project management, and QA.
Strong Analytic skills with the ability to formulate a problem/solution in both business & technical terms.
Understanding of Incident & Problem Management with a strong emphasis on root cause resolution.
Ability to support Salesforce DevOps, Branching strategy, Multi environments.
What you'll need:
Bachelor’s or master’s degree in Computer Science, Information Technology or related field
2 to 4 years hands-on experience with Salesforce, understanding of key SFDC design and architectural concepts, in-depth understanding of capabilities and constraints of SFDC CRM application.
Experience integrating Salesforce with different systems leveraging REST,SOAP, platform events and/or middleware.
Good understanding of Salesforce devops process, branching strategy, supporting multi environments.
Excellent software development and object-oriented design fundamentals
Salesforce development experience including strong working knowledge and ability to code APEX (classes, triggers, batch processes, and web services), LWC and Aura.
Experience using VScode
Strong knowledge of Salesforce applications including configuration, workflows, and database design.
Ability to anticipate and produce design applications that work with governor limits and scale appropriately.
Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills are required
Must possess strong communication and interpersonal skills.
Certified Salesforce.com platform developer is a plus.
Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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