SME Relationship Director

End Date

Wednesday 17 December 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: SME Relationship Director

LOCATION(s): Leicester and Birmingham

SALARY: £83,500 to £117,000

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About This Opportunity

We're seeking a dedicated individual for the role of Relationship Director within our SME team at Lloyds Banking Group. This outstanding opportunity is perfect for someone who thrives in a dynamic environment and is passionate about driving world-class financial solutions. As part of our ambitious team, the role involves crafting our market presence and supporting clients in achieving their financial goals.

Managing a specific portfolio of client relationships involves ensuring flawless client experiences while effectively applying strategies to increase income, balance sheet, and market share. Responsibility for managing any related risks is also included. Building strong internal and external networks is crucial to connect the entire bank to the client.

This role involves working with businesses with turnovers between £10m-£25m, helping them unlock their potential through tailored financial solutions. Representing Lloyds to existing and new clients includes building trust, delivering value, and driving growth.

Serving as an important contributor to our local market presence, assist clients and cultivate significant business opportunities. Representation of Lloyds Banking Group involves interacting with senior collaborators throughout the professional community.

What you’ll be doing:

• Managing high-profile client relationships, putting the client at the heart of your actions, and becoming a "trusted advisor".
• Proactively identifying and delivering Commercial Banking solutions to meet clients' business needs, including day-to-day banking, payments, deposits, cards, and lending.
• Building a strong network of internal and external partners to open doors and develop opportunities.
• Leading efforts to win new clients through strategic outreach and relationship building.
• Connecting with Group Partner companies to provide comprehensive solutions that address client needs.
• Managing the risk side of your client portfolio, including supporting clients in developing ESG strategies and their journey to Net Zero.
• Developing revenue, balance sheet, and client base while managing corresponding risks.
• Managing a portfolio of client relationships, usually engaging with Directors and Owner Managers.
• Identifying client needs and developing strategies to meet those needs, involving product, coverage, and support teams as necessary. Performing lending assessments and implementing appropriate solutions.
• Maintaining a balance between risk and reward, ensuring that all lending and contingent liabilities align with the Bank’s asset quality and policy guidelines.
• Being acknowledged as the main banker in your designated geographic area. Sustaining a solid presence with external influencers and the local business community to achieve the Bank’s objective of becoming the leading bank for clients.
• Crafting and applying effective partnerships within the Client Relationship Team.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're crafting finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you’ll need:

• Strong communication skills with experience in building, crafting, and maintaining relationships with clients and influential external partners.
• A consistent track record of winning new business in a competitive environment within corporate or commercial banking.
• A skilled great teammate with a drive and passion to succeed both individually and as part of the wider team.
• Detailed understanding of legal documentation, with the ability to negotiate legal and commercial terms effectively.
• An understanding and appreciation of the different types of risk in a lending environment and how to minimize such risks.
• Validated credit experience, skilled at evaluating propositions and making confident and effective commercial recommendations to the Credit team.

About working for us!

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.