Services Specialist - Training
Our mission is to develop, deliver and promote continual technical training, competency and career development for our employees globally for PPS.
As part of a small team with a large global impact, we rely on key talent to turn problems into opportunities for success.
Partner with the best
Baker Hughes stands as a leading global energy technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future
Fuel your passion
Services Specialist - Training is responsible for the timely, accurate and efficient preparation and management of documents. They control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by Precommissioning and Maintenance Operations and the technical competency group within PPS. They will ensure that accurate information is distributed throughout the organization, on time, to the people who need it.
In addition, they will support the administration and record keeping of training and certification records to comply with regulatory procedures and audits.
Keeping the documentation / training material up to date facilitates the on-time delivery and the right first time KPI’s of PPS.
As Services Specialist - Training, you will be responsible for:
The preparation, revision and control of documents and training material for all Pre-Commissioning and Maintenance Technical Competencies.
Create and update document templates in alignment with company branding.
File documents in Baker Hughes Document Repositories and ensure appropriate control.
Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
Ensure all documentation meets formal requirements and required standards.
Manage requests for documentation (including new documents, document revisions and archive requests)
Manage the processes around documentation within the organization.
Maintain confidentiality around sensitive documentation and training material.
Maintain confidentiality around sensitive employee information.
Ensure documents are shared at key times to facilitate timely project completion.
Communicate documentation updates as needed to regional and global P&M teams.
Support the administration and record keeping of training and certification.
Prepare reports on progress when required.
Build and maintain competency dashboards for operations utilization.
Promote, train and influence PPS staff about training and competence policies and procedures and our learning management systems.
Attending local operational meetings when required by the local business, and track any career development, competency, or training requests.
To be successful in this role you will have:
Have a bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 2-3 years of experience in Data).
Have strong IT skills in MS office including Outlook, Excel, Word and PowerPoint.
Have exceptionally strong skills in Microsoft Excel for report construction and manipulation to PowerBI.
Have detailed, analytical, process orientated approach with deep commitment to data quality.
Have an ability to drive issues to a robust closure in a timely manner.
Have an excellent interpersonal, communication and facilitation skills.
Have strong analytical/experimental/statistical skills.
Fluent languages: English and local (Malay, or Indonesian, or Tagalog preferred)
Microsoft Office Specialist Certification: Excel Associate or Expert level (Office 2019)
Adobe Acrobat Pro
Excellent attention to detail
Highly organized, proactive, and data driven individual.
Strong oral and written communication skills
Able to work well with others.
Focused on continuous improvement.
Ability to remain efficient while working remotely.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits