Services Specialist - Service Delivery Coordination

Services Specialist - Service Delivery Coordination

Are you enjoying coordinating service delivery activities, ensuring timely execution of cased hole completions, IPS, and liner hanger operations in line with customer schedules and design specifications?

Are you looking to be driving operational efficiency by forecasting, scheduling, and collaborating across teams to ensure seamless equipment readiness, inventory optimization, and service delivery excellence?

Join our team!

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.
 

Partner with the best

As a Services Specialist - Service Delivery Coordination, you will be ensuring seamless execution of service delivery activities across Cased Hole Completions, IPS, and Liner Hanger operations. You will be coordinating forecasting, scheduling, and resource planning activities to drive operational efficiency, optimize inventory utilization, and meet customer timelines.

As a Services Specialist - Service Delivery Coordination, you will be responsible for:

• Ensuring Cased Hole Completions, IPS, and Liner Hanger products and services are deployed and executed reliably and in a timely manner, in accordance with design specifications, budget allocations, and customer schedules.
• Forecasting and scheduling job orders to maximize the efficient use of inventory and operational resources.
• Forecasting and tracking job revenue on a weekly basis to ensure financial targets are achieved.
• Forecasting and tracking equipment delivery on a weekly basis to ensure job readiness.
• Coordinating, forecasting, and scheduling equipment preparation with the ARMO team and resources to maximize operational efficiency and inventory utilization.
• Serving as a liaison between the ARMO team and the customer’s on‑site quality representative, ensuring alignment on operational expectations and service delivery standards.
• Working closely with the Scheduling and Competency Leader to align personnel deployment with rig schedules and operational requirements.
• Managing Customer‑Owned Inventory, including Sales Order creation, equipment tracking, and inventory management activities.
• Ensuring compliance with internal and customer Health, Safety, and Environmental (HSE) policies and procedures to maintain a safe and compliant work environment.
• Providing technical support to customer operations to ensure smooth and effective service execution.
• Supporting the Service Delivery Technical team in Root Cause Investigations, contributing to continuous improvement and operational reliability.
• Maintaining strong proficiency in job cycle management and Job Center utilization, ensuring compliance with operational workflows and documentation requirements.
• Supporting the Technical Service Coordinator to ensure customer satisfaction.

Fuel your passion

To be successful in this role you will need:

• Have a Bachelor’s degree from an accredited university or equivalent experience in a relevant technical or operations discipline.
• Have strong coordination and scheduling skills to manage operations and resource planning effectively.
• Have the ability to collaborate across cross‑functional teams and manage stakeholder expectations.
• Have strong analytical and forecasting skills to support operational efficiency and financial tracking.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours – flexing the times when you work during the day to help you fit everything in and work when you are most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

•              Contemporary work-life balance policies and wellbeing activities

•              Comprehensive private medical care options

•              Safety net of life insurance and disability programs

•              Tailored financial programs

•              Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Specialist - Service Delivery Coordination