Solenis

Service Technician (Pool & Water Treatment)

ICON IBP, Singapore Full time

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.

More about Diversey: https://www.solenis.com/en/markets/institutional/

What You’ll Do:
The Pool Cleaning and Cooling Tower Technician is responsible for maintaining, cleaning, and ensuring the efficient operation of swimming pools and cooling towers. This role involves routine inspections, chemical balancing, mechanical troubleshooting, and adherence to safety and hygiene standards.

Some of the Things You’ll Do:

  • Perform routine cleaning and maintenance of swimming pools, spas, and cooling towers, including inspecting and maintaining filtration systems, pumps, motors, and related equipment.

  • Test and balance water chemistry (pH, chlorine, alkalinity, hardness, etc.) and address water quality issues as needed.

  • Conduct preventive, periodic, and corrective maintenance to minimize downtime and extend equipment life.

  • Troubleshoot and resolve mechanical, electrical, and equipment-related issues, including commercial dishwasher machines.

  • Ensure compliance with health, safety, and environmental regulations.

  • Maintain accurate service records, including maintenance activities, chemical usage, inspections, and monitoring of cleaning equipment performance.

  • Respond promptly to service requests and emergency situations while ensuring an optimal customer experience before, during, and after service visits.

  • Collaborate with facility management to schedule maintenance and repairs.

  • Respond to customer enquiries regarding service agreements and related terms and conditions.

  • Identify and refer sales leads and customer feedback to support evolving customer needs.

  • Train customers on the features and proper use of purchased products.

What You’ll Bring to Us:

  • Experience in pool cleaning, water treatment, or cooling tower maintenance.

  • Knowledge of water chemistry and treatment processes.

  • Ability to operate and maintain pumps, filters, dosing systems, and cooling tower equipment.

  • Strong troubleshooting and problem-solving skills.

  • Physical ability to perform manual tasks, including lifting and working in outdoor conditions.

  • Good communication and record-keeping skills.

  • Class 3 Driving License (preferred but not required).

What We Offer:

  • Competitive health + wellness benefit plan

  • Continuous professional development with many opportunities for growth

  • Access to a wide variety of internal and external training courses on our learning system

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.

At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.