Service Manager (m/f/d) (commercial position)

Job Description:

Curiosity in growing a business…

      …customer minded…

              …analytical & professional approach…

                    …collaborative spirit!

If this sounds like you, we’d love for you to join our international team which is based in Copenhagen as the new Repair Service Manager. Our business has been on a stable growth path in line with the market recovery - come along on our journey to continue this successful path and shape the future of Satair Repair Services!

The role in a nutshell:

Our mission is to ensure the commercial success of our product line “Satair Repair Services” by driving its growth and profitability. In this role you will have full ownership of our services, which cover the repair, lease & exchange of high-value aircraft structural parts (e.g. sharklets, flaps, slats, etc.). You will be responsible for developing, growing, and managing your product range while fostering strong relationships with key stakeholders both within Airbus and with customers globally. Please note that this role will be located at Satair Hamburg - Fuhlsbüttel under an Airbus Operations GmbH contract.

Your key responsibilities will be:

• Global Strategy Development: You'll be a key contributor to our global Repair Services strategy, defining how we can best serve our airline customers. This means ensuring we offer the right services from the right locations towards the right market

• Project Ownership & Growth: Lead critical projects and initiatives that directly drive business growth, i.e. for regional footprint expansion, managing these projects from concept to completion

• Marketing Leadership: Take our marketing efforts to the next level. You'll be responsible for developing and executing our marketing roadmap for the next years, which should effectively communicate our value proposition and accelerate our market presence

• Identifying Opportunities: Act as a business development leader by proactively identifying new market opportunities, incl. benchmarking, analyzing trends, and creating robust business cases

• Proposal Management for RfIs & RfPs: You will be responsible for coordinating with our wider repair organization to gather essential inputs and draft and submit attractive business proposals

Besides these areas, you will also be in charge of:

• Service Development and Management: Own and lead the development of repair services for high-value aircraft parts, ensuring these services meet customer needs while driving profitability

• Stakeholder Management: work cross-functionally with various departments, bringing together the necessary focal points from the wider Airbus & Satair organization (fellow Repair departments, Finance, Procurement, Engineering, Marketing, Sales, Planning, Supply Chain etc.)

• Service Sales Support: Assist Satair Account Directors in promoting Satair Repair Services by analyzing data and conducting on-site meetings at airline customers & MROs

• Financial analysis: Analyze & monitor the financial performance of your product range and implement strategies to achieve financial targets

Desired skills & experience:

• Solid business background with strong analytical skills

• Track record of project management experience paired with the ability to drive strategies / initiatives / projects from concept to completion

• Strong stakeholder management with the ability to work across regions and functions

• Experience in presenting towards higher management

• Innovative thinking by independently developing solutions to existing challenges, and to drive continuous business improvement

• Work experience within Procurement / Project Management / Contracts / Finance is a plus

Candidate’s ideal soft-skills:

• Positive & open mindset

• Readiness to contribute to a friendly, supportive & enriching team atmosphere

• Balance between an autonomous way of working & a collaborative mindset

This role will require regular travel within Europe and occasional travel worldwide, and as such you need to be able to travel accordingly.

If this sounds like you, the Repair Service Manager role could be the ideal next step in your career.

What does your next challenge look like?

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

About SATAIR

 Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation. 

With our global functional organisation spanning 11 sites and locations worldwide, and a team of over 1,900 people supporting a $3.3 billion turnover, you will be part of a truly global company that continues to grow year after year.

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

 

What do we offer at SATAIR?

At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely! 

Here is a selection of some of the benefits we offer our employees in Copenhagen: 

• Competitive remuneration, including short term incentive bonus on all levels

• Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday + senior and flex days

• Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally 

• Health and well-being: Health insurance, in-house canteen with many healthy options

 

Come on board and join us at Satair, an Airbus Services Company

Please send us your application as soon as possible as we will be reviewing on an ongoing basis to get the opportunity to become part of an exceptional global team!

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

 

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair A/S

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.