Service Delivery Manager

Job Title: Service Delivery Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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What You’ll Get to Do

CACI is seeking a Servicer Delivery Manager for the DHS CDM DEFEND A Service Delivery Management team. The person selected for this position will support a complex service delivery practice that includes interface with the DHS OCIO CDM POC and individual DHS Component CDM POCs to facilitate communications between the DEFEND A program and DHS Components.

The Service Delivery Manager will conduct CDM-specific technical exchange meetings that further CDM efforts at the Component level as well as individual Component-funded Requests for Services (RFS) cybersecurity-related projects that encompass new, typically short-duration cybersecurity projects that can operate between 6-to-24 months in duration. The Service Delivery Manager will provide up-to-date information on the program’s ability to support any of the four CDM Capability areas (Asset Management, Identity and Access Management, Network Protection, and Data Protection) and DEFEND A’s ability to provide cybersecurity project support using CACI resources and proven technology capabilities.

This position will support the Continuous Diagnostics and Mitigation (CDM) Program’s mission to safeguard and secure cyberspace in an environment where the threat of cyber-attack is continuously growing and evolving and is responsible for enhancing the security, resilience, and reliability of the Nation’s cyber and communications infrastructure.  The CDM Program defends the United States (U.S.) Federal Information Technology (IT) networks from cybersecurity threats by providing continuous monitoring sensors (tools), diagnosis, mitigation tools, and associated services to strengthen the security posture of Government networks.

***Remote role but must reside in the DMV area***

More About the Role

• Conduct technical exchange meetings specifically covering CDM issues and efforts focused on cyber data collection from the DHS Components
• Identify and define potential DHS HQ and DHS Component requirements for short-term cybersecurity projects to include the use of CACI-resident technologies and staff
• Through meetings and other forums, develop individual strategic roadmaps for DHS HQ and DHS Components for cybersecurity projects that the Components would like to start but may not have sufficient resources to initiate
• Prepare, document, and maintain current information regarding the procedures and protocols used to engage with the Government customer, specifically points of contact, roles, and tools in use by the Components
• Assist Components with identifying areas of data quality improvement to result in greater compliance with CDM requirements
• Prepare status reports for weekly, monthly, and quarterly reports for program leadership

You’ll Bring These Qualifications

• US Citizenship required
• There is no clearance requirement to begin employment.  However, as a requirement of continued employment, you must meet eligibility requirements for access to classified information and be clearable to a Department of Homeland Security (DHS) Entrance on Duty (EOD – Level 6C) authorization.
• Proven work experience in business development
• Experience in building and maintaining relationships with Government leaders involved with both CDM and cybersecurity project decision-making
• Hands on experience with setting up meetings to discuss cybersecurity technical issues with Government staff
• Thorough understanding of the latest security principles, techniques, and protocols
• Problem solving skills and ability to work under pressure
• BS degree in Computer Science or related field

These Qualifications Would Be Nice to Have

• Any other cybersecurity certification such as Security+, CEH, or CISSP
• Any other relevant certifications such as PMP used to lead teams and projects
• Knowledge of the Government funding processes

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$85,900-$189,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.