Service BDC Coordinator

Dealership:

L0808 Audi St. Paul

Lithia & Driveway/Carousel – Supporting over 30 stores across Minnesota and Michigan, including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do:

• Connect with customers via phone, email, and online platforms to schedule appointments and follow up

• Maintain and organize our customer database

• Stay up-to-date on Audi product info, promotions, and pricing

• Help convert leads into loyal customers with your positive attitude and excellent service

• Coordinate schedules and keep things running like a well-oiled machine

What We’re Looking For:

• Strong communication skills (phone and email)

• Excellent time management and multitasking abilities

• Fast and accurate typing; bonus points for strong computer and phone skills

• Positive, dependable, and eager to learn

What We Offer:

• Competitive pay

• Medical, Dental, and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging from $17-$18 DOE, and bonus incentives total comp to not exceed $60,000

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements