Dealership:
L0766 Mercedes-Benz of Paramus
Mercedes-Benz of Paramus
NOW HIRING Service BDC Administrators!
Pay: $17 to $20 per hour
Schedule: Full time, weekend availability required with one weekday off
APPLY NOW to join one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states! We offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
Who We're Looking For:
- Dealership BDC or call center experience preferred
- Customer-facing administrative, retail, and/or hospitality experience
- A team player who is focused on providing top-notch customer service
- Ability to multi-task and stay organized in a fast-paced work environment
- Courteous and professional written and verbal communication skills
- Self-motivated with the ability to set and achieve targeted goals
- Acceptable driving record and a valid driver's license in your state of residence
Why Join Our Team?
- One of the strongest Mercedes-Benz service operations in the region
- Backed by Lithia & Driveway with 300+ dealerships nationwide
- A high-performance culture that rewards execution and accountability
- Strong leadership, modern facility, and a professional, results-driven environment
- Career growth across 30+ brands in 25 states
What You'll Do:
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
- Gather accurate customer information to create a database for continual follow-up and retention
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
What We Can Offer You:
- Competitive, performance-based pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The hourly wage range for this position is $17.00 to $20.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/