Server Administrator - Citrix & Epic

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Salary Range: $29.00 - $46.50Pay starts at $29 and increases according to years of applicable experience.

Union Position:

No

Department Details

The Citrix / Epic Server Team has a lead and more than a half-dozen skilled and helpful professionals responsible for 3 primary areas: Citrix Application Delivery, Epic Infrastructure, and Citrix NetScaler (GSLB). The team is located primarily in Sioux Falls, SD and works closely with numerous other teams and supports the Server Infrastructure for the Sanford Enterprise (Good Samaritan Society, Sanford Health Plan, and Sanford Health) and our EMR, Epic.

Summary

Responsible for the effective provisioning, installation/configuration, operation, and maintenance of Epic's infrastructure implementation on virtualized machines in Citrix XenServer or VMWare. These systems include, cloud hosted, physical and virtual on-premise servers, on-premise server hardware, and other related software and hardware infrastructure.

Job Description

Analyzes, troubleshoots, and resolves performance issues. Works with internal support teams, help desk and outside vendors to resolve tickets and implement new/upgraded systems. Researches, analyzes and makes recommendations for system improvements. The Server Administrator diagnoses, resolves, and documents system problems in a timely and accurate fashion. Develops and executes integration test plans and quality assurance measures, where applicable. Ensures that system hardware, operating systems, software systems, and associated standard operating procedures meet organizational requirements. Provides training and support where required. Knowledge of commonly used concepts, practices and procedures within the computing field required. Must have a strong understanding of information security, system hardening, and implementing proactive measures to protect the infrastructure. Must have an extensive working knowledge in the configuration and maintenance of server infrastructure and related operating systems or infrastructure applications, which may include Windows, Unix, Linux, VMware, and Citrix. Must have good interpersonal skills to provide the appropriate support to a variety of stakeholders.

Qualifications

Associate's Degree in a computer-related field required. Bachelor's Degree in a computer-related field preferred.

Three years of technical experience working with computer infrastructure in either on-premise or cloud-based administration.

When applicable, may need a valid driver's license. If valid driver's license is required, must maintain a good driving record.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.