KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
The Product Install Engineer is responsible for the on-site installation, setup, and qualification of advanced semiconductor manufacturing equipment at customer facilities. This role ensures that systems are installed according to specifications, meet performance requirements, and are handed over to customer teams in fully operational condition. The Install Engineer works closely with cross‑functional teams, including field service, engineering, and customer support, to deliver high‑quality, timely installations in cleanroom environments.
Key Responsibilities
Equipment Installation & Setup
- Perform mechanical, electrical, and software installation of semiconductor tools at customer sites.
- Execute system bring-up, calibration, and functional testing.
- Interpret engineering drawings, wiring diagrams, and installation documentation.
- Ensure all installation tasks comply with safety procedures and industry standards.
System Qualification
- Conduct system diagnostics, verification tests, and performance qualification.
- Troubleshoot installation issues and coordinate with engineering teams to resolve technical challenges.
- Document test results and ensure systems meet performance specifications before handoff.
Customer Interaction
- Serve as the primary on-site technical contact during installation.
- Provide customer training on basic system operation as part of the handover process.
- Communicate progress, risks, and timelines to internal stakeholders and customer teams.
Project Execution
- Manage time, resources, and tasks to meet installation project schedules.
- Support continuous improvement of installation processes and documentation.
- Collaborate with global teams to ensure alignment with product updates and best practices.
Minimum Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Physics, or related technical field (or equivalent hands-on experience).
- Experience with semiconductor manufacturing equipment or high‑precision electromechanical systems.
- Strong troubleshooting skills in mechanical, electrical, and software domains.
- Ability to work in cleanroom environments and follow strict EHS procedures.
- Willingness to travel extensively and work at customer sites.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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