Senior Vice President, Payments and Reconciliation

Management Level

C

About EQ Shareholder Services

Equiniti is undergoing a bold transformation, powered by a dynamic, newly formed leadership team that began their journey in 2025. This Leadership team is steering EQ into the future by leveraging state-of-the-art technology and data-driven strategies to drive customer satisfaction and unlock new growth opportunities.

EQ is not just supporting organisations – EQ is revolutionising how it engages with shareholders and manage their corporate lifecycle. From energising shareholder engagement and streamlining stock registers to facilitating seamless ownership transfers, dynamic shareholder meetings and efficient dividend payments, EQ is the backbone of global equity administration.

But that’s just the beginning. EQ’s mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before. EQ is leading the charge in dematerialisation, empowering issuers and shareholder to embrace a digital-first experience.

The acquisition of Notified has supercharged the organization’s capabilities in investor relations and communications, making EQ the only global technology partner dedicated to both public relations and investor relations solutions.

EQ’s commitment to agility and a #ClientObessedApproach means they act fast, deliver exceptional service and always put their clients first.

The Opportunity

The Global Head of Payments & Reconciliation is entrusted with safeguarding the financial integrity of EQ’s shareholder services. This strategic leader oversees all aspects of global dividend processing, payments, escheatment, treasury operations, banking services, reconciliation, and share dealing. By embedding robust controls, risk management, and compliance into every transaction, this role ensures that EQ delivers secure, timely, and transparent financial services to clients and shareholders worldwide.

Roles and Responsibilities

• Define and lead global payments strategy, balancing performance, cost, and risk
• Oversee global dividend processing, payments, and reconciliation operations across Transfer Agency, Dividend, Employee Share Plans
• Manage escheatment processes and ensure regulatory compliance
• Lead treasury operations and banking services, optimizing cash management and liquidity
• Drive automation and process improvement initiatives
• Collaborate with fraud prevention and compliance teams to monitor transaction risk and mitigate fraud exposure
• Own reporting and KPI dashboards for all payment metrics
• Build and lead a high-performing payments team, providing mentorship and operational frameworks for excellence
• Partner with Product, Finance, Engineering, and Legal teams to integrate payment systems and support business expansion

Job Specifications

Education

Bachelor’s degree in Finance, Accounting, or related field.

Relevant Experience

10+ years in payments, treasury, or financial operations, with at least 5 years in a global leadership role in fintech or financial services.

Functional skills

Behavioural skills

Knowledge and skills

Essential:

• Global payment systems and reconciliation
• Treasury and banking operations management
• Compliance and risk management
• Advanced financial analysis and reporting

Essential:

• Leadership of large, multi-regional teams
• Strategic thinking and problem-solving
• Strong interpersonal and communication skills

Compensation:

• $176,000-208,000 annually

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.