Mom's meals

Senior UX Research and CX Strategist

Ankeny, IA Full Time
Mom’s Meals delivers medically tailored meals that help people live healthier, more independent lives. As we expand across the Food-as-Medicine ecosystem, we’re building a research-driven organization that turns empathy into evidence and insight into action.

We’re seeking a founding Senior CX/UX Researcher to create and lead our research discipline, establishing the frameworks, tools, and culture that make customer understanding central to every decision. You’ll define the research vision, design and execute studies, and translate findings into measurable improvements in engagement, satisfaction, and outcomes.

This is a build-it-from-scratch role for a strategic practitioner who can both lead and do, shaping how a mission-driven healthcare company learns, innovates, and delivers meaningful experiences at scale. This position will report to the Head of Product.

Salary range: $116,644-160,400