Senior Undergraduate Academic Advisor

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Job Title:

Senior Undergraduate Academic Advisor

Department:

Academic Affairs Administration | Salmon P. Chase Center for Civics, Culture, and Society

The Chase Center seeks an enthusiastic and experienced Senior Academic Advisor capable of guiding students through its degree programs and towards a successful career. The Chase Center is a multidisciplinary university center that conducts teaching, research, and public programming concerning the core texts and great debates of Western civilization; the principles, ideals, and institutions of the American and Ohio political order; and the foundations of responsible leadership and informed citizenship. It is an independent academic unit of the University. The Center is a leader of the growing cadre of similar schools of civic thought in Ohio and throughout the country. It expects to launch its first major, a BA in Civics, Law, and Leadership in fall 2026 and is in the process of developing subsequent majors in Great Books and Ideas and Classical and Liberal Arts Education. This position, as with all members of the Center, should embrace the Center’s mission.

The Advising Support Specialist will:

• serve as an expert and interpreter for students on university policies and procedures, program and degree requirements, and related academic matters.
• proactively communicate with students, providing one on one tailored advising to help students fulfill general education and major requirements.
• proactively communicate with faculty and other support staff about important deadlines, changes in scheduling, and protocols concerning student success.
• promote and explore career opportunities for our majors, providing general career counseling and ensure students have access to additional resources to ensure post-graduate success.
• assist in course selection consistent with developing goals, interests and needs of special population of students.
• respond to student emails and complete advising notes in a timely manner, monitoring student progress and intervening appropriately.
• help students assess their academic strengths and goals in relationship to the academic programs available at the university.
• develop and lead orientation activities and recruitment information sessions for entering or prospective majors.
• initiate and lead advising-related projects.
• serve as the primary point of contact and university official helping to direct students to academic, career, financial, psychological, and other resources necessary to ensure student success both within and outside of the classroom.
• work with faculty to help students find rewarding internship and extra-curricular opportunities that complement their degree.
• actively engage in professional development trainings for advisors to gain further knowledge to best serve students.
• develop relationships with other advisors across OSU’s campus.
• teach, as needed, a 1-hour survey course for majors to familiarize them to the major and Ohio State resources.
• performs other duties as assigned.

Minimum Required Qualifications

• Master’s degree or 2+ years of equivalent experience (Master’s required for teaching).
• 2-4 Years of relevant experience required

Qualifications:

Essential knowledge, skills and abilities:

• Demonstrated commitment to the Chase Center’s mission of citizenship education.
• Master's degree or 2+ years of equivalent experience
• 2-4 years of relevant experience
• Able to communicate basic ideas in a manner that adapts to student needs
• Able to articulate program requirements to a variety of audiences, including students, parents, faculty, partner units, etc.
• Able to use basic relational skills such as active listening, interviewing/questioning techniques
• Able to learn OSU’s advising systems and develop Chase-specific procedures.
• Demonstrates exceptional communication, mentorship, and organizational skills
• Enthusiasm for helping students learn about opportunities in leadership, law, and civic education and engagement.
• Demonstrate excellent written and oral communication skills.
• Demonstrate poise, professionalism, good judgment, and the ability to take the extra step to meet customer needs.
• Experience working in a team environment.
• Ability to work in a fast-paced, changing environment, and manage multiple projects simultaneously.
• Regular in-person attendance is expected.

Preferred knowledge, skills and abilities:

• 4-8 years of relevant experience
• Understands and follows FERPA Guidelines
• Base knowledge and application of university's and unit's advising policies, such as drop deadlines, override requirements, petition process, faculty rules, registrar processes, etc.
• General knowledge of academic advising, enrollment plans, changing demographics, etc.
• Knowledge of general education requirements and learning outcomes
• Understands demographics of their unit's student population; able to identify a student's progress toward degree
• Familiarity with careers in public or civic life
• Able to perform basic transactions in Student Information System (SIS)

Additional Information:

To be considered for this position, please include both a cover letter and a résumé with your application.

The Targeted Hiring Range for this position is $51,500 - $70,000.  The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Function -  Academic Administration

Sub Function -  Undergraduate Academic Advising

Band - Individual Contributor - Specialized

Level - S3

Location:

Smith Laboratory (0065)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.