Senior Technical Program Manager

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Technical Program Manager

About Your Role

You will be responsible for delivering large‑scale, business‑critical technology initiatives across the FTS organization. In this role, you will provide leadership of the planning and execution of the program(s) that crosses multiple business areas and has a high degree of complexity, senior executive visibility, and high risk if not delivered on-time and with expected quality levels.

What you’ll do:

• Lead end‑to‑end planning and execution of complex, cross‑functional technical programs with significant executive visibility
• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
• Keep internal and external stakeholders aligned and informed through transparent, ongoing communication and clear decision‑making forums
• Ensure program execution follows FTS governance models, methodologies, and delivery standards
• Proactively identify delivery challenges, evaluate alternative solutions, and lead issue resolution and escalation when needed
• Provide matrix leadership to program and project managers, holding teams accountable to delivery and quality expectations
• Manage full program financials, including business cases, forecasts, spend approvals, actuals, and remaining budget
• Oversee client communications, end‑to‑end testing, cutover readiness, and formal signoff prior to all production go‑live activities

Experience you’ll need to have:

• 8+ years of experience leading technical programs, large‑scale initiatives, or management consulting engagements
• 5+ years of experience delivering large, complex infrastructure or data center consolidation programs
• 5+ years of experience leading cross‑functional, matrixed teams across multiple business units
• 5+ years of experience applying formal program and project management frameworks across the full delivery lifecycle
• 3+ years of experience managing program budgets, forecasts, and financial controls for enterprise initiatives
• Bachelor’s degree in business, technology, or a related field, or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:

• Experience delivering programs with enterprise‑wide impact and senior executive sponsorship
• Experience working within a PMO or governed delivery environment
• Experience supporting operational transition, cutover, migration, or production readiness activities
• Experience managing client‑facing communications and formal signoff processes
• Experience leading programs with high delivery risk and tight regulatory, security, or quality constraints

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
• This role may require flexibility to work non-standard and/or overnight hours
• This role requires use of a computer and audio equipment

Travel:

• Approximately 5% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range

$100,000.00 - $162,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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