Technical Training Content Development Manager

Role 

We are looking for a Manager, Technical Training Content Development to join our Product Management team. This is a hybrid role based in Bangalore, requiring an office presence of 3 days per week, reporting to the Director, Technical Training Development.

We’re hiring a hands-on Manager, Technical Training Content Development to lead in a fast-paced environment at the intersection of cybersecurity and AI. You’ll be a player-coach who drives end-to-end training strategy and execution - translating new products, features, and real-world use cases into high-impact learning experiences across eLearning, ILT, video, and hands-on labs. You’ll mentor and elevate a team while partnering closely with PMs, instructors, and stakeholders to deliver technically accurate, engaging, and continuously improving training.

What you’ll do (Role Expectations)

• Manage, mentor, and upskill Content Developers and Instructional Designers in technical writing, cybersecurity/product concepts, and instructional design; remove blockers and enable high productivity and quality outcomes
• Stay current on new/updated products and features; build strong understanding of product capabilities and real-world use cases to guide course strategy and content decisions
• Analyze training requirements and learner needs; assess existing courses to identify gaps and refine content for improved learning experience, effectiveness, and adoption
• Actively create, edit, and review learning assets (not just delegate); develop and troubleshoot hands-on labs, scenarios, and exercises; provide practical solutions when the team hits technical issues
• Define and maintain quality standards (accuracy, tone, structure, consistency) across all assets; partner with PMs, instructors, and other stakeholders to prioritize work, manage projects/workflows, and ensure on-time delivery aligned to business and learner outcomes

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• 10–15+ years building technical learning content (technical writing, instructional design, enablement, or related)—with a track record of shipping high-quality deliverables
• Proven people leadership: experience managing, coaching, and developing Content Developers/Instructional Designers in a high-trust, high-feedback environment
• Strong cybersecurity foundation with the ability to translate complex technical concepts into clear, learner-ready narratives and hands-on learning experiences
• Proven experience operationalizing AI in content workflows (drafting, editing, taxonomy/tagging, QA checks, assessment generation, localization support, analytics) to improve quality and throughput at scale
• Demonstrated “builder” mindset: ability to move between strategy and hands-on execution—writing/editing content, shaping standards, and partnering cross-functionally to deliver outcomes

What Will Make You Stand Out (Preferred Qualifications)

• Experience building hands-on labs, troubleshooting lab environments, and designing scenario-based learning tied to real-world use cases
• Experience partnering closely with Product Management and SMEs to translate new features/roadmaps into training plans and content updates with speed and quality
• Relevant certifications or formal training in cybersecurity and/or instructional design (e.g., Security+, CISSP, CPTD/ATD, etc.) and familiarity with LMS/learning analytics to drive continuous improvement

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