Senior Technical Program Manager - Advisory I

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Job Title

Senior Technical Program Manager - Advisory I

As a Senior Program Manager Professional, you will be accountable for overall project performance, including management of the project scope, budget, profitability, risk, communications, schedule, quality, resource, procurement, and stakeholders.

In this role, you will:

Coordinate and direct staff to ensure the completion of client project deliverables
Interface with clients, product owners, scrum masters and other organizational staff to coordinate project planning, scheduling, monitoring, risks, issues, and resource assignment activities
Collaborate with Implementation Specialists on client projects
Work closely with team to define and review the technical scope, requirements, deliverables (including resource effort and durations) estimates prior to presenting project plans to customers
Maintain and manage client relationship and expectations
Organize and participate in meetings with customers and project team members and ensure timely communications
Provide resolution to project issues resulting in disruption to customer activities or escalate as needed
Set deadlines, assign responsibilities and monitor and summarize project progress by preparing project status reports for upper management
Assist teams with the problem resolution to include root cause analysis, problem resolution and recommendations to senior staff
Recommend and institutionalize improvements to project execution and delivery processes
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Basic Qualifications for Consideration:

Ability to clearly communicate with Senior Executives
Solid organizational skills including attention to detail and multitasking skills
Banking Systems background
Positive can-do attitude (but not a “yes” person)
PMP Certification
Agile experience (PMI-ACP is a plus)
Information Technology Experience
Bachelor of Science degree in the information systems or engineering field.
Minimum 8 years of experience as a project engineer or project manager, preferably in the Financial Institution or related field.
Proven leadership skills and positive customer and sales force interaction
Proven effective communication skills
Preferred Skills, Experience, and Education:

Microsoft Tools (Office, Sharepoint, Advanced MS Excel)
Project Management tools (e.g., MS Project, smartsheet)
Other: Jira, ServicePoint, Clarity. Must be able to quickly learn new technologies, platforms and architectures.

Salary Range

$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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