Senior System Engineer – Commissioning & Global Product Support (m/f/d)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Darmstadt,DEU

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

At our Darmstadt site, we develop advanced contactless motion systems based on magnetic levitation technology. These systems operate in ultra-clean, ultra-high vacuum environments where conventional transport methods would compromise production yield.

To support our growing business, we are looking for a Senior System Engineer (m/f/d) to join our Global Product Support team.

Your Role

In this position, you will play a key role at the interface between engineering, manufacturing, service, and our global customers. You will initially work hands-on with our systems, and over time, you will help scale knowledge across the organization.

This role combines commissioning, troubleshooting, system understanding, and technical knowledge transfer.

Key Responsibilities

• Commission, calibrate, and support complex semiconductor and display manufacturing systems at customer sites worldwide

• Perform advanced troubleshooting directly on the equipment (mechanical, electrical, software, and system level)

• Develop and document Best Known Methods (BKMs), troubleshooting guides, service bulletins, and technical procedures

• Create training materials and deliver training to Customer Engineers, Technical Product Support teams, and other stakeholders

• Support New Product Introduction (NPI) activities both internally and at customer sites

• Collaborate with Engineering, Manufacturing, Quality & Reliability, and Software teams to resolve field issues sustainably

• Conduct and coordinate tests according to internal and industry reliability standards

• Drive root cause analysis, CAPA processes, and technical improvements

• Contribute to building and scaling global technical knowledge and support capabilities

Your Profile

You are a hands-on engineer with strong system understanding who enjoys solving complex technical challenges and sharing knowledge with others.

• Bachelor’s or Master’s degree in Electrical Engineering, Mechatronics, Mechanical Engineering, Physics, Computer Science, or a related field

• Several years of experience in commissioning, field service, system engineering, or troubleshooting of complex equipment

• Strong understanding of control systems / control engineering (highly preferred)

• Ability to think across disciplines (mechanical, electrical, software, system level)

• Experience in semiconductor equipment, special-purpose machinery, vacuum technology, or automation is a plus

• Hands-on mindset and willingness to work directly on complex systems

• Strong analytical and problem-solving skills

• Interest in documentation, training, and knowledge transfer

• Fluent in English; German is a plus

• Willingness to travel internationally up to ~50%

What Makes This Role Unique

This is not a typical field service position.

You will act as a technical multiplier, not only solving problems but also building the frameworks, documentation, and training that enable global teams to operate and support our systems efficiently.

You will play a critical role in scaling knowledge across Applied Materials’ global organization.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.