About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.
PURPOSE
Responsible for system design, development and implementation of Life Core systems (Life Asia/Life 400/Life J) for Business Units (BUs) in Asia.
Provide maintenance and support on production systems for these BUs in Asia.
KEY ACCOUNTABILITIES
• Responsible for Life Core Systems solutions delivery on multiple functionalities.
• Manage and lead up to medium scale project team, arrange project team resources assigned according to projects implementation plan.
• Responsible for the work assignment and coaching of team members working in the project to deliver their tasks results to the project requirement.
• Lead and monitor the development by vendor.
• Provide integration solution with other systems.
• Translate user requirements to functional & technical specs, lead the project team members to perform the development according to confirmed technical specs.
• Collaborate and work closely with other IT systems integration.
• Carry out feasibility study of requirements and functional specs with users and other functional stakeholders.
• Perform the full SDLC cycle task, i.e. system design, development, testing, implementation, support, maintenance and enhancement
KEY PERFORMANCE INDICATORS
• Successful implementation of system development and projects with minimum supervision.
• Quality work with number of related production incidents kept within target number.
• ZERO major compliance and security issues on the systems involved.
• Skills development of oneself/team-members.
EXTERNAL & INTERNAL CONTACTS
• BU IT personnel and users
• Group Technology Services
DECISION MAKING
• Recommend on the system design, approach for the related project implementation.
• Resource and timeline management on the projects assigned.
QUALIFICATIONS / EXPERIENCE
• University degree in Computer Science or equivalent, minimum 8 years' working experience in Information Technology.
KNOWLEDGE & TECHNICAL SKILLS
• Sound experience in Life Asia/Life 400/Life J, COBOL and AS/400 platform.
• Solid Life Insurance Domain knowledge.
• Solid project management skills
• Sound record in implementing Life Insurance applications/systems.