Senior Strategic Consultant - Travel
Reporting to the VP of Strategic Consulting, the Senior Strategic Consultant has the responsibility for supporting all aspects of the pre-sales process and, in conjunction with an Executive Account Manager, navigates and guides PROS prospects through initial solution identification to a decision to purchase.
The Company - PROS:
PROS provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
A Day in the Life of the Senior Strategic Consultant:
- Differentiates PROS Airline solutions from the competition by:
- Demonstrating in the software how PROS can meet the customer’s immediate requirements, while also providing unique capabilities to further improve their revenue performance.
- Explaining PROS industry proven scientific forecasting and optimization capabilities.
- Mapping PROS’ RM, sales and availability capabilities to the business needs of the airline.
- Discussing anecdotes about how leading airlines are using PROS to support their modern airline retailing transformation.
- Developing a value case analysis to assist customers with their decision.
- Confidently answering questions about how PROS solves specific challenges customers face.
- Works with the customer to jointly develop the business justification for the purchase.
- As part of the account team, develops the winning sales strategy for each opportunity.
- Using thought leadership and industry knowledge builds relationships and trust at all levels within the customer’s organization, from analysts to CEO.
- Actively participates in relevant blogs and webinars, presents at conferences, and contributes to white papers.
- Adjusts their communication style in response to different environments and cultures around the world.
- Provides ideas for further product enhancement to the Product Management team.
- Post-contract, transitions the knowledge of the customer and solution to the implementation team, enabling the team to be immediately effective.
- Participates in customer health checks to ensure customers are effectively using PROS solutions and continuing to adhere to best practices.
- Proactively maintains product and industry expertise, staying on the front edge of leading industry science and best practices.
- Capable of communicating scientific forecasting and optimization methods, dynamic pricing, availability management, fare quoting and merchandising, Leg/Seg vs. Origin Destination (O&D) RM, and group sales best practices.
Required Qualifications - About you:
We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:
- 8+ years of experience in airline RM, distribution, pricing, and/or ecommerce.
- Deep expertise in industry leading RM, pricing, availability, shopping, and merchandising solutions.
- Knowledge in NDC and One Order IATA initiatives, Reservation and Global Distribution Systems (GDS), ATPCO fare rules, dynamic pricing, availability management, merchandising and ancillary revenue practices.
- Thorough understanding of travel competitive landscape.
- Strong and confident communication, both verbal and written.
- Demonstrated experience exceeding goals and financial targets.
- Experience developing go-to-market plans, business cases, and ROI / TCO cases.
- Willing to travel approximately 75% of the time to prospects and customers around the world.
- Travel to Houston corporate office, typically quarterly.
Highly Preferred:
- Bachelor’s Degree in Operations Research, Engineering, Statistics, or Business. MBA a plus.
- 8+ years senior pre-sales enterprise / applications / solution sales and/or consulting experience.
We value candidates who:
- Use AI tools to enhance efficiency and creativity, applying them to automate tasks, generate insights, or improve day-to-day decision-making.
- Stay curious and open to new technologies, regularly exploring AI-driven solutions to elevate team performance and customer impact.
- Demonstrate a growth mindset, experimenting with AI capabilities—from content generation to predictive analytics—to fuel continuous innovation in their role.
Preferred Skills & Competencies
- AI Literacy: Demonstrates a solid understanding of core AI concepts, terminology, and practical applications. Effectively leverages AI tools to enhance productivity, insights, and decision-making, while adhering to ethical standards and best practices.
- Prompt Engineering: Skilled at crafting clear, structured, and effective prompts to optimize the quality, relevance, and utility of AI-generated outputs.
- Agentic AI: Understands the role of autonomous agents in streamlining workflows and automating end-to-end tasks. Able to build, utilize, or manage agentic AI systems and integrate them into business processes.
PROS Core Values
Why PROS?
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.
Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.