Senior Scrum Master

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role:

Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.

What Part Will You Play?

What Are We Looking For in This Role?

• Technical Expertise
  ● Experience as a Scrum Master for at least 5 years with a software
  development team that was diligently applying Scrum principles, practices,
  and theory.
  ● Expert in agile project management and Scrum - Knowledge of other Agile
  approaches desirable: XP, Kanban, DAD, FDD, etc.
  ● As a technologist you will be fully conversant with all aspects of software
  systems and processes
  ● Competency with Google Suite applications and other collaborative tools like
  Rally, Agile Central etc.
  ● Scrum Master Certification (CSM, PSM1, PMI-ACP, SA or equivalent) will be
  an added advantage
  Planning & Delivery
  ● Outstanding analytical and problem-solving skills
  ● A proven ability to deliver on software projects in a fast-paced environment
  ● Strong experience in agile development and project delivery practices
  ● Experience of the technology, tools and techniques that support agile
  development (e.g. Rally, CI/CD, Story-mapping)
  ● Scrum and/or project management industry qualifications are an advantage
  Quality Orientation
  ● Strong attention to detail
  ● Committed to high quality amongst delivery teams in project documentation,
  delivery processes and outputs and seek continuous improvement of these
  Communication & Relationship Management
  ● Excellent written and verbal communication and facilitation skills
  ● Excellent interpersonal skills and the ability to tailor communication to the
  audience
  Leadership
  ● Ability to lead and motivate a team
  Passionate about creating and coaching high performing teams

Responsibilities:

As a Scrum Master with Global Payments, you will lead
new rollouts of the products that handle billions in
payments each year. This is the core of our business and
we have an ambitious product roadmap we need you to
deliver. You’ll work with the product and business teams to
deliver new offerings in the products that thousands of
businesses depend on to accept payments online. You’ll be
responsible for continuously improving Agile processes in
your team and the wider organization. You’ll drive our Agile
maturity working with teams using Continuous Integration /
Continuous Delivery, DevOps and other advanced
technical practices. In short, you’ll own a key part of our
development future... and get to deliver some cool stuff.
● We get things done right; you’ll need to ensure teams
are following the values and practices of Scrum
● We’re a delivery-oriented bunch; commitment and
delivering early, often and to plan is critical
● We work as one team so you will assist team members
(Dev, QA, Ops.) to ensure sprint and release goals are
achieved
● You will lead the standard scrum ceremonies such as
sprint planning, release planning, stand-ups,
retrospectives, and scrum of scrums. You’ll use your
experience of advanced collaborative engagement
techniques in these ceremonies to create high
performing development teams
● Responsible for successful execution and
implementation of user stories designated within specific
sprints
● You’ll own issue and risk management for your projects,
solving problems and working to remove impediments to
both the team and the overall release
● We’re a collaborative lot; you’ll work with Product
Managers on a daily basis
● We’re obsessed with getting better at what we do; you’ll
evangelize and continuously improve our ways of
working and Agile delivery
● Demonstrates and understands what specific
Lean/Agile/Tools/Techniques/Principles to best apply,
based on Team needs, environment and constraints
● You’ll have responsibility for reporting at sprint and
release level as well as gathering actionable metrics for
your teams
● We work in a fast-moving agile set-up, so expect to pitch
in with other responsibilities from time to time also
● As a Scrum Master, you may also be called upon to
● Facilitate Lean, Agile & Scaled Agile trainings
● Help to grow & evolve custom training library
● Provide coaching & mentorship to fellow Scrum
Masters and project leads
Help to grow and evolve standards & best practices

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.