Responsible for ensuring high quality outcomes through the software development process by testing each part to ensure it meets company standards before moving to the next phase.
This position is not available for visa sponsorship or relocation assistance
About the Role
We are seeking a Senior Quality Assurance Engineer who brings a strong QA foundation and the ability to independently define, drive, and execute testing strategies across complex systems.
This role is ideal for a hands‑on QA professional with a strong foundation in quality assurance principles, proven experience in manual, functional, and API testing, and the confidence to design and execute test strategies from scratch.
You will play a critical role in shaping how quality is defined, measured, and delivered across complex systems. The ideal candidate is a self‑starter and problem solver, comfortable operating with autonomy, influencing cross‑functional teams, and advocating for quality at every stage of the SDLC.
What You’ll Do
Quality Strategy & Execution
- Design, implement, and evolve end‑to‑end test strategies for new and existing applications, including functional, regression, integration, and API testing.
- Perform hands‑on manual and functional testing, ensuring software meets business requirements, quality standards, and user expectations.
- Build and maintain a comprehensive, high‑value test library with minimal redundancy, covering positive, negative, edge‑case, and regression scenarios.
- Ensure thorough requirements traceability, identifying gaps, risks, and ambiguities early in the development lifecycle.
API & Systems Testing
- Plan, execute, and analyze API tests to validate data integrity, business logic, error handling, and system integrations.
- Partner with development and architecture teams to understand backend workflows, dependencies, and integration points.
Collaboration & Influence
- Actively participate in requirements, design, and architecture reviews, providing thoughtful feedback on testability, usability, and risk.
- Build strong relationships with Product, Engineering, and Business partners, serving as a trusted advisor and quality advocate.
- Clearly communicate test results, risks, and recommendations to both technical and non‑technical stakeholders.
Defect Management & Metrics
- Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.
- Establish, track, and report QA metrics that demonstrate quality health, test effectiveness, and release readiness.
- Conduct internal audits to ensure adherence to QA processes and continuous improvement opportunities.
Leadership & Mentorship
- Own QA efforts for assigned initiatives with minimal oversight, managing priorities and delivering on commitments.
- Serve as a mentor and coach to junior QA team members, promoting best practices and strong QA fundamentals.
- Collaborate with automation teams to ensure manual test cases are automation‑ready and aligned with automation strategy (hands‑on automation is not required, but strong understanding is).
Operational Support
- Provide accurate effort estimates, manage testing timelines, and ensure on‑time delivery.
- Participate in a rotational on‑call schedule, as needed, to support releases or production issues.
What You Bring
Required Qualifications
- Bachelor’s degree or equivalent relevant experience.
- Must be able to work out of Overland Park, KS
- 3+ years of hands‑on quality assurance experience, with a strong emphasis on manual, functional, and API testing.
- Proven ability to create test plans, test strategies, and test cases from the ground up.
- Deep understanding of QA methodologies, best practices, and SDLC processes.
- Strong analytical and problem‑solving skills with the ability to think abstractly and anticipate risk.
- Excellent written and verbal communication skills, with the ability to influence across teams and levels.
- Demonstrated ability to work independently, manage complex QA initiatives, and meet deadlines in fast‑paced environments.
- High attention to detail and a passion for delivering high‑quality, reliable software.
Preferred Qualifications
- Experience working within Agile and structured delivery environments.
- Exposure and understanding RCM Billing Testing Knowledge or RCM Background
- Exposure to full software development lifecycle testing.
- Experience testing web, desktop, and mobile applications across Windows, Linux, and iOS environments.
- Familiarity with applications built using Java, .NET, Delphi, Objective‑C, and related technologies.
- Solid understanding of test automation concepts, where automation adds value, and how to maintain automation suites (without needing to be a primary automation engineer).
What Success Looks Like in This Role
- You proactively identify risks before they become defects.
- You bring structure, clarity, and confidence to ambiguous testing efforts.
- You raise the bar for quality—not just within QA, but across the entire product team.
- You are known as someone who gets things done, speaks up thoughtfully, and truly owns quality outcomes.
This position is not available for visa sponsorship or relocation assistance
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
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