Senior Project Manager- Construction QAQC Manager (Owner's Rep)

SPM – Construction QAQC Manager (Owner's Rep) – JLL

What this job involves:

As a SPM – Construction QAQC Manager (Owner's Rep), you will serve as the owner's advocate and primary quality assurance leader on large, complex construction projects while your attention to detail, technical expertise, and unwavering commitment to quality standards will ensure our clients receive exceptional project outcomes that meet or exceed their expectations. You will deliver exceptional QAQC oversight as the owner's primary representative for all quality assurance and commissioning activities while managing and overseeing all aspects of projects, including planning, quality, commissioning, scheduling, and execution. This role involves accepting complete ownership for owner's quality & commissioning program execution and standards while serving as primary point-of-contact on all matters related to construction quality & commissioning activities.

What your day-to-day will look like:

• Deliver exceptional QAQC oversight as the owner's primary representative for all quality assurance and commissioning activities
• Manage and oversee all aspects of projects, including planning, quality, commissioning, scheduling, and execution
• Collaborate with internal teams and external stakeholders to ensure project success
• Develop and implement project-specific quality management plans and inspection protocols
• Maintain transparent communication through comprehensive quality reporting and dashboards
• Champion the owner's interests while maintaining collaborative relationships with all project stakeholders
• Ensure project team is proactive and looks ahead beyond daily tasks
• Ensure compliance with contract documents, specifications, building codes, and industry standards
• Facilitate coordination between Owner/Architect/Engineers/Contractors to align on project goals and quality expectations
• Ensure commissioning requirements are properly sequenced and resourced throughout project phases
• Track quality metrics and performance indicators to support data-driven decision making
• Oversee and manage the MEP/CSLA inspection process and procedures to validate proper installation compliance
• Ensure appropriate documentation and resolution of issues to mitigate owner risk
• Oversee and manage Root Cause Analysis (RCA) on significant project events, critical/high deficiencies or repetitive issues with the project team when necessary

Required Qualifications:

• Bachelor's degree in a related field (Engineering, Architecture, Construction Management, etc.)
• Minimum of 7 years of experience in construction quality management or owner's representation, preferably in Mission Critical/Hyperscale Data Center markets
• Proven track record of managing quality programs on large, complex projects from design through commissioning
• Strong technical knowledge of MEP systems, construction processes, and building codes
• Deep understanding of commissioning levels (level 1 through 5) and how it affects the overall project schedule
• Strong analytical and problem-solving abilities with attention to detail
• Experience with quality management systems, inspection protocols, and testing procedures
• Minimum of OSHA 30 Safety Training

Preferred Qualifications:

• Experience leading projects in multiple sectors, including office, heavy industrial, mission critical and healthcare
• Demonstrated experience in change management and driving innovation
• Knowledge of construction processes and building codes
• Proficiency in construction project management software and tools (including Smartsheets, P6, ACC, BIM360, and Cx Alloy)
• Experience with integrated project delivery methods and collaborative contracting approaches

Location:

Online