Senior Product Manager, Payments, Identity or Integrity

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We’re looking for a Senior Product Manager to join our Payments, Identity & Integrity Platform product organization. This is a generalist senior platform PM role where the successful candidate may own product areas in Payments, Identity, or Integrity, depending on team need and candidate strength.

We are especially excited about candidates with deep experience in fraud prevention, Identity, or authentication flows, as these skills map directly to several high-impact initiatives within the team.

As a platform product leader, you will define strategy, drive roadmaps, and partner with engineering, data science, design, and operations to build systems that ensure instant, secure identity verification, proactive fraud prevention, seamless payments, and a trusted, rewarding marketplace experience for millions of riders and drivers.

If you thrive on complex product challenges, love working across cross-functional teams, and care deeply about building for scale — this role is for you.

Responsibilities:

• Partner with research, support, and operations to deeply understand rider/driver pain points. Use quantitative insights (experiments, dashboards) and qualitative learnings to refine user experience and system performance. Champion user trust, clarity, and transparency in all product surfaces.
• Develop the long-term vision and multi-year roadmap for one or more platform domains (Payments, Identity, Integrity). Translate company-wide initiatives (e.g., new markets, autonomous vehicles, international expansion, loyalty programs) into platform requirements and scalable system capabilities.
• Write clear, complete, execution-ready product requirements with defined scope, metrics, and edge cases. Partner with engineering to make smart trade-offs, design for scale and resilience, and reduce system complexity where possible.
• Align stakeholders across Engineering, DS/ML, Design, Operations, Policy, Legal, Finance, Customer Care, and Fraud. Facilitate clear decision-making, escalate risks early, and ensure organizational clarity across multiple workstreams.
• Own end-to-end product delivery from opportunity identification through development, launch, growth, and maintenance, ensuring seamless integration with existing Lyft platform capabilities.
• Build reusable, extensible capabilities that power multiple product surfaces and future use cases. Define and monitor KPIs for fraud prevention, payment success, cost-of-pay optimization, identity verification speed/accuracy, and trust-related metrics.

Experience:

• 5+ years of product management experience, preferably in payments, fintech, or transactional consumer products.
• Proven experience building and launching zero-to-one products — from identifying customer needs to driving go-to-market and scaling.
• Technical fluency — you’re comfortable discussing APIs, data flows, and edge cases with engineers.
• Experience shipping products used at scale — ideally in complex or regulated domains like payments.
• Excellent written and verbal communication skills, with an ability to bring people along and drive clarity.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.