About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit www.fwd.com.vn
The Senior Officer, Network Administration is responsible for assisting Network Administration Leader on deploy, maintaining the company Network/ Security Infrastructure and Telecommunication/ Call Center system.
THE JOB:
- Responsible for implementation, configuration, monitoring and maintenance the communication system including LAN, WAN, Intranet, Security (Firewall, WAF) and Telecommunications system.
- Provide fully support for setting up new FWD branches, FCTs or any new projects implementation of IT Infra to ensure that everything regard to LAN, WAN, PBX and Internet system are well prepare and finish on time.
- Manage the Network Equipment inventory makes sure that all spare part is under good condition and ready for replacement.
- Create, edit IT procedures and user guides to ensure that they are up to date.
- Co-operate with team to provide IT Helpdesk service to users.
- Co-operate with team to periodically perform BCP checking and BCP update towards LAN, WAN, Internet system to ensure that BCP plan of the company is correct and useable in contingency case.
- Co-operate with IT Team to deploy all IT Project successful.
- Coordinate with Group IT, third party, vendor to troubleshoot and solve the problem.
- Train, develop and support IT Helpdesk
THE PERSON:
- B.A Degree in Computer Science
- At least 5 years of experience in network/ telecom administration & IT Infrastructure
- Product: Cisco, F5, Checkpoint, Palo Alto, Imperva, Avaya
- Certifications/licenses:
CCNA, CCNP are preferred