Senior Office Services Administrator

Salary Range: $53,000 - $58,000

Who we are:

Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry:  wealth management and capital markets.  CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services.  We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions.  Our entrepreneurial and friendly team will challenge you to learn and grow every day.  We value great work and collaboration and strive to eliminate bureaucratic thinking.  We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions.  We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.

Our Canadian operation, Canaccord Genuity Corp., is currently looking for a Senior Office Services Administrator who will be a central point of contact regarding day-to-day operations in support of the business. This role provides operational guidance, coordination, and support to ensure smooth daily activities and service delivery. Act as a senior resource for the Office Services team and support the Office Services Manager in maintaining efficient daily operations. The position hours are 6:30am-3:30pm.

Responsibilities:

• Coordinate daily Office Services operations across multiple floors, including reception, kitchens, boardrooms, mailroom, and shared spaces.
• Coordinate staff scheduling, coverage planning, and day-to-day workload distribution.
• Provide day-to-day guidance and support to Office Services team members.
• Assist with routine facilities tasks to support smooth daily operations.
• Support onboarding and training of new Office Services staff.
• Act as a first point of contact for office-related operational issues and escalate when needed.
• Maintain and update operational procedures, ensuring adherence to firm policies, internal controls, and service standards.
• Build effective working relationships with internal departments and external vendors.
• Support business continuity and day-to-day facilities coordination.
• Oversee the use and upkeep of common areas, including a large outdoor patio
• Coordinate and support on-site events, meetings, and firm functions
• Assist with invoice processing, cost‑center allocation, approvals, and general cost‑control initiatives.
• Oversee mailroom operations, including mail and package distribution across seven floors, courier coordination (local, national, international, inter‑office), while meeting daily/weekly/monthly Mailroom deadlines.
• Develop and maintain a prominent level of expertise and knowledge of the Mailroom functions.
• Lead by example and actively participate in daily operational tasks (hands-on role)
• Flexibility to provide support outside regular business hours in urgent or emergency situations (infrequent but required).

Skills & Qualifications:

• Minimum 4 years of experience in an office administrator or similar professional office role.
• Hospitality experience is considered an asset.
• Strong problem‑solving skills, initiative, and ability to support day‑to‑day team operations.
• Highly organized with strong prioritization, coordination, accuracy, and follow‑through.
• Adaptable to changing priorities and supportive of operational improvements.
• Strong written and verbal communication skills with an ability to interact with staff at all levels.
• Experience organizing meetings, events, or internal office initiatives.
• Intermediate proficiency with Microsoft 365 (Outlook, Excel, Word; channels, forms, simple workflows).
• Familiarity with Concur or similar expense systems.

#INDHP #LI-VP1 #LI-Onsite

All applications will be held in strict confidence.

In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.

Protecting your online safety:

Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.

We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.