Location: London
Type: Permanent, full time
Hybrid role, happy to talk flexible working
The Opportunity
Are you an experienced transformation leader ready to elevate an enterprise‑wide capability? We’re seeking a Senior Manager – Transformation Practice & Maturity to strengthen, mature and evolve QBE’s transformation practice across the International division.
This role sits at the heart of our change ecosystem - partnering with senior leaders, shaping standards, embedding ways of working, and ensuring our transformation practitioners operate at a consistently high level. You’ll work closely with leaders across Project Management, Business Change, and Business Analysis practices, ensuring alignment, coordination and continuous uplift.
This is a significant leadership role suited to someone with deep expertise, professional gravitas, and the ability to influence at senior levels. It is not a learning opportunity - we are seeking someone who is already operating with strong maturity, strategic capability, and professional authority.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Strengthen enterprise transformation maturity through adoption of methodologies, capability frameworks and consistent ways of working.
Provide high‑impact coaching and advisory support to Business Sponsors and Business Owners.
Partner with PM, Business Change and BA practice leads to ensure cohesive, scalable and sustainable transformation disciplines.
Represent the Transformation Excellence Practice across leadership forums to advocate for standards and highlight non‑adoption where needed.
Lead bi‑annual and annual programme health checks and oversee remediation planning and execution.
Work with People and Technology teams to maintain or uplift delivery standards through targeted interventions, coaching and development.
Oversee the design and delivery of induction for all new transformation practitioners.
Develop insights from maturity assessments, lessons learned and workforce planning to guide strategic improvements.
About you
Extensive experience across transformation disciplines within complex organisations.
Proven ability to influence, challenge and build credibility with senior executives.
Experience leading or developing transformation/change practices, communities of practice or centres of excellence.
Strong capability in designing, embedding and maturing methodologies, frameworks and governance structures.
Excellent facilitation, communication and coaching capability.
Demonstrated success in uplifting organisational maturity at scale.
Skilled in running programme health checks and diagnosing delivery issues.
Experience partnering with People/HR teams to shape sourcing, capability, and workforce standards would be advantageous.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click here
Apply now and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Business Transformation, Client Counseling, Coaching for success, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Performance Management (PM), Risk Management, Sound Judgment, Stakeholder Management, Strategic Planning, Succession Planning, Waterfall ModelApplication Close Date: 19/03/2026 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.