Job Purpose
The purpose of this role is to act as Champion, Owner, and Custodian of the Global ERP template from a Trading Partner Finance perspective related to invoice and data. In doing so, you are also responsible for the template process design, and the documentation of that process design.
You will assess and articulate business requirements, analyse design options, seek out and assess solution simplification opportunities where business case justification exists. You will also monitor template adoption and adherence (in partnership with the GPO Organisation), and drive the business towards common, standard global solutions.
You would be required to benchmark (internally and externally) to incorporate best practice trends in order to support definition of both the short and long-term GSK-wide process and IT strategies to achieve performance goals. You will assess and evaluate the operating model required to effectively execute the processes within Trading Partner Finance as well as understand the wider End to End Target Operating Model - TOM (in partnership with stakeholder groups within and outside Global Finance Services).
Key Responsibilities
Define and refine the solution (i.e. system, process & data) by:
Continually seek to standardise and simplify the ERP template and supporting processes to reduce ongoing business and implementation costs, whilst ensuring the template and process remains compliant with any legal, fiscal or regulatory requirements
Develop and present (or support the presentation of) template change VPPs to the relevant governance bodies for review and approval, ensuring system design meets business requirements
Partner with the business to prioritise template/ process change requests, assessing those changes to determine feasibility, business benefit and business prioritisation
Consulting with the business to define and manage business rules, standard policies & procedures (for process, data and service), controls, key performance indicators (KPIs), system roles, target operating model and supporting organisational design
Ensure that global template solution documentation (BPSDs and GSOPs) are accurate and current
Maintain an oversight and support where necessary on training material (LSOPs, Taxonomies etc.)
Support the vision and help to define the roadmap to drive business benefit, continuous improvement and ease of process use for the end user. Define how GSK will move from the current state to the desired future state (for the process in scope), by:
Establishing clear as-is understanding (issues and challenges)
Partnering with business and operational teams to understand the issues and challenges with the ‘current state’ and define (and execute) the roadmap to transition to the desired ‘future state’
Developing mechanisms to ensure operational performance of the process is optimum (e.g. helping define SLA and KPI targets for operations)
Continually assessing external and internal benchmark and best practice trends
Manage prioritisation and support delivery by:
Facilitate pre-scope assessment and solution adoption workshops
Identifying and managing process risks
Evaluating potential initiatives – assessing business / stakeholder alignment, priority, urgency, ROI etc
Inputting into detailed solution / system design
Managing the impact of new initiatives on current process and systems
Driving delivery for GPO led initiatives
Embed and grow organisational capability by:
Ensuring training material and process documentation (e.g. GSOPs, Taxonomies, LSOPs) are embedded appropriately across the department.
Monitoring end user support, training and communication effectiveness.
Assessing end user feedback to identify systemic issues.
Optimize extraction of solution value by: Monitoring operational efficiency and effectiveness KPIs (baseline and targets) – partnering with business and operational teams to take corrective action, as required. Assessing process adoption and process adherence / compliance for relevant processes, working with Business Leads to trigger appropriate interventions, as required. Verifying that business case benefits are realized for system, process and data related improvements
Preferred Experience: 10 to 13 Years
Experience in developing and executing process design, improvement and standardisation across multiple systems and organisational boundaries
Experience of Reporting and Accounting
Experience in working in large, complex organisation
Experience in end to end data and invoicing process
Experience in assessing creating robust business cases
A proven track record in driving change and implementing the change
Experience of achieving results through others
#LI-GSK
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.
GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.
If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.