Senior Manager of Managed File Transfer

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Job Title

Senior Manager of Managed File Transfer

About your role:
As a Senior Manager of Managed File Transfer (MFT), you will be responsible for leading the enterprise file-transmission platforms including IBM Sterling File Gateway (SFG), IBM Connect:Direct (CD), and Progress MOVEit. You will oversee architecture, engineering, operations, compliance, and provide team leadership for mission-critical B2B/B2C file transfers across the organization.

What you'll do:

• Own the strategy, roadmap, and day-to-day operations for enterprise managed file transfer platforms, including Sterling File Gateway, Connect:Direct, and MOVEit
• Design and maintain secure, highly available, and resilient file transmission architectures that support high‑volume, mission‑critical data exchange
• Lead and develop a team responsible for building, supporting, and troubleshooting inbound and outbound file transmissions across the enterprise
• Ensure encryption, authentication, and data‑in‑transit controls meet security, risk, and compliance requirements
• Oversee platform upgrades, patching, and vulnerability remediation while minimizing business impact
• Drive operational excellence by improving reliability, throughput, SLA performance, and incident reduction, and manage 24x7 operations and critical production issues
• Partner with application, infrastructure, and client‑facing teams to onboard new file flows and support testing and go‑live activities
• Ensure disaster recovery readiness and support DR testing for file transmission platforms and services

Experience you'll need to have:

• 10+ years in MFT technologies with deep expertise in IBM Sterling File Gateway, Connect:Direct, and Progress MOVEit Transfer/Automation
• 5+ years of experience with technologies such as SSH/SFTP, AS2, NDM, FTPS, HTTPS, Certificates, Keys, and network load balancing and clustering
• 5+ years of experience integrating with Mainframe z/OS, Cloud Storage, and internal apps
• 3+ years of management experience in a managed file transfer environment
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:

• Industry certifications such as IBM Sterling (SFG/B2Bi/Connect:Direct), MOVEit, AWS/Azure Cloud, ITIL Foundation or higher
• Prior experience with cybersecurity controls and compliance audits

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 15% of travel to off-site or other office locations is expected

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

#LI-AB2

Salary Range

$109,000.00 - $182,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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