Senior Manager, Mortgage Credit

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Credit Management

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Commercial Mortgage Group (CMG) is a high volume, large portfolio commercial mortgage business comprised of multi-unit residential and commercial investment property mortgages with a national mandate. Our goal is to deliver a commercial mortgage product at all times and in all market conditions, subject to assets, structure and other risk parameters being acceptable.

 

Given CMG’s real estate market/industry expertise, our mandate also includes the adjudication of all new/significant changes to the Business Bank’s Small Commercial Mortgage product (SCMP) within Discretionary Limits.  The SCMP product finances investment properties within the Commercial Banking Centre (CBC) network.  The product limit is $10,000,000 and group product limit $20,000,000.

 

The Manager Mortgage Credit (MMC), SCMP is a key member of the CMG leadership team directly contributing to achieving the Business Bank's strategic objectives and driving required business results. 

 

The main responsibility of the MMC, SCMP is to review the credit and operational risk of the SCMP submissions by the Commercial Bank within Business Banking.

 

The MMC, SCMP reports to the AVP Credit SCMP and interfaces with Commercial Credit Risk Management on a frequent basis.  The position is accountable for achieving The Quest in addition to delivering a superior customer experience while driving profitable business growth.

SHAREHOLDER

Grow Economic Profit (EP) of the Portfolio – 15%

• Support the Business Bank in meeting business development targets by recommending alternatives in structure to meet the needs of customers and conform to TD’s risk management policies.
• Ensure appropriate balance between customer risk.
• Develop and implement programs to optimize productivity and efficiency in credit processes.
• Demonstrate a deep understanding of capital impact, BRR/FRR, and assess business opportunities appropriately.

Manage Credit and Operational Risk – 50%

• Assess all credit applications for the Bank’s SCMP portfolio, ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation.
• Ensure credit applications address key risk issues while streamlining submissions
• Approve credits within discretionary limits and make recommendations on all others.
• Ensure the overall portfolio is comprehensively monitored and controlled, adhering to and administered within approved guidelines, and in line with Bank and Business Banking's operating policies and procedures.
• Contribute to ongoing review of policy, product and process to minimize risk while balancing process and distribution channel simplification, market competitiveness and growth
• Interpret and apply TD’s risk management strategy, both credit and operational.
• Follow, and ensure staff within the CBC's are knowledgeable of and comply with, Bank and Industry Codes of Conduct.

CUSTOMER

Relationship Management – 10%

• Follow best practice service standards.
• Develop strong relationships with internal and external business partners and use these networks to provide specialized knowledge and subject matter expertise and enhance customer satisfaction.
• Coach credit teams within the CBCs in developing creative credit solutions that add value to customers.

TEAM

Leadership and People Development – 25%

• Develop and collaborate with MCCs in the CBC network by training, and coaching members of the Business Banking Commercial Centres.
• Encourage environment of customer focus and continuous process improvement.
• Contribute to consistently improving TD Pulse results and driving employee engagement and satisfaction.
• Consistently demonstrate TDBFG Guiding Principles (Be Customer Driven, Respect Each Other, Execute with Excellence, Know Our Business, Enhance our Brand and Increase Shareholder Value)
• Consistently demonstrate TDBFG Leadership Profile (Make an Impact, Build for the Future, Inspire the Will to Win, Work Effectively in Teams, Live Transparency, Show Excellent Judgment, Demonstrate Unwavering Integrity)

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet