Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!
As the Senior Manager, Mid-Market Customer Success, you’ll lead and grow the team responsible for ensuring that Color’s mid-market clients receive an outstanding experience and achieve meaningful outcomes through our cancer programs. You’ll be both a strategic client leader and a systems architect—owning key client relationships while building the scalable infrastructure, playbooks, and coaching programs that enable exceptional, consistently delightful client experiences.
You’ll start as a hands-on leader, managing both your own book of business, while building a team of CSMs to support our growing book of business. You’ll also develop the strategy and operational foundation for scale across 2026 and beyond. This role is ideal for someone who thrives at the intersection of client management, client success strategy, operational excellence, and team development, and who’s excited to build for growth in a mission-driven, fast-moving environment.
This is a full-time, high-impact individual contributor and people-leader role.