The Senior Manager, Merchandising supports QVC UK, leading the strategic planning of category performance, multi‑channel programming, airtime allocation and go‑to‑market events to maximise commercial impact and deliver an engaging, customer‑led shopping experience.
This role is hybrid and will require you to be onsite at our Chiswick Park, London location 2 days a week, Onsite days are predetermined and standard across the company.
What You'll Do
You will lead the strategic development and execution of the multichannel merchandising plan, ensuring category performance is optimised across all platforms
You'll define and implement airtime allocation and programming strategies that balance customer needs, commercial priorities and long‑term growth
You will have ownership the planning and delivery of go‑to‑market and event strategies, partnering cross‑functionally to maximise impact and executional excellence
You'll Influence the overall commercial roadmap, working with merchandising, programming, marketing and wider teams
You will Lead, coach and develop a team, role modelling QVC's Leadership Competency Model and creating an inclusive, high‑performing environment
You'll combine strategic thinking with operational focus, making data‑led decisions at speed while adapting to an evolving retail and media landscape.
What You'll Bring
Significant experience in merchandising or category planning, with proven leadership responsibility and the ability to influence at senior levels
Strong strategic planning and analytical skills, with confidence working in a fast‑paced, deadline‑driven environment
You will have experience leading cross‑functional initiatives
Advanced proficiency in Microsoft Office, mainly Excel, including the ability to write advanced macros
You'll bring a customer‑first mindset, resilience and curiosity, along with the confidence to lead change, deliver results with speed and help create QVC's future.
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Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.