Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The Senior Manager, MAx Strategy & Business Operations plays a critical role in enabling effective decision‑making, alignment, and operational excellence across the MAx organization. This role partners closely with the MAx core functional areas—including Global Market Access & HEOR, International Access, and Global Pricing—to drive consistent, high‑quality execution across strategic planning, business operations, and people strategy initiatives.
Reporting to the Senior Director, MAx Strategy & Business Operations, this position serves as a trusted operational partner, ensuring strong governance, clear communication, and scalable infrastructure to support a complex, global, matrixed organization. The ideal candidate brings strong organizational judgment, exceptional attention to detail, and the ability to manage multiple priorities while maintaining a high standard of quality and professionalism.
Responsibilities:
Strategic Planning, Governance & People Strategy:
Enable MAx strategic planning and people strategy initiatives through effective governance, leadership engagement, and cross‑functional coordination.
Support leadership forums and culture‑building efforts by ensuring clear agendas, aligned materials, and timely follow‑up to drive accountability and decision‑making.
Partner with stakeholders across MAx to reinforce consistent operating rhythms and ways of working.
Congress & Conference Operations:
Serve as the primary liaison between Congress Management and MAx, owning the MAx‑wide execution model for major congresses and conferences.
Lead end‑to‑end operational coordination, including attendee registration, logistics, and cross‑functional alignment, to ensure seamless execution and a consistent experience across therapeutic areas and regions.
MAx Forums & Recurring Meetings:
Lead the planning and operational execution of key recurring MAx forums (e.g., Marketing Touchpoints, MAx Forums, DEX meetings).
Oversee end‑to‑end meeting operations, including distribution list management, agenda and material consolidation, timely dissemination of outputs, and maintenance of meeting records and repositories.
Ensure meeting materials and recordings are accessible, organized, and consistently managed to support transparency and institutional knowledge.
Operational Infrastructure & Communications:
Manage and maintain MAx SharePoint and Value Pack sites, establishing governance standards to ensure content is well‑organized, current, and easily accessible in collaboration with content owners.
Oversee the OneMAx email inbox, triaging inquiries and routing appropriately to enable efficient, consistent, and scalable communication across the MAx organization.
Support ownership of the OneMAx calendar, ensuring accuracy and visibility of key meetings, milestones, and events to promote alignment and awareness.
Continuous Improvement & Innovation:
Identify and advance opportunities to improve processes, including the thoughtful application of AI and digital tools, to enhance operational effectiveness, scalability, and efficiency across MAx.
Qualifications:
Bachelor’s degree required; advanced degree preferred.
Minimum of five years of experience in business operations, strategy, project management, or a related field, preferably within pharmaceutical, biotech, or healthcare environments.
Working knowledge of Global Market Access, Pricing, and/or Value Demonstration (MAx) functions, with experience operating in a global, matrixed organization.
Demonstrated experience supporting strategic planning, governance forums, leadership meetings, and cross‑functional initiatives.
Proven ability to drive consistent, high‑quality execution across multiple workstreams while managing competing priorities.
Strong project management, organizational, and communication skills, with comfort interacting with senior leaders.
Experience managing collaboration platforms and operational infrastructure (e.g., SharePoint, shared inboxes and calendars, recurring forums).
High degree of professionalism, discretion, and sound judgment when handling confidential information and leadership communications.
Proactive, self‑motivated mindset with a commitment to continuous improvement and operational excellence
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1600232 : Senior Manager, MAx Strategy & Business Operations