Senior Manager, Learning and Development

The Learning Facilitation Team brings learning experiences to life across instructor‑led, virtual, and blended environments. We deliver engaging, practice‑focused sessions; support smooth program execution through strong logistics and coordination; and partner closely with instructional designers and subject‑matter experts to ensure consistent, high‑quality delivery.

We’re seeking a Senior Manager who can lead a high‑performing facilitation team, drive operational excellence, and champion a learner‑centered approach across all delivery formats.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Education, or a related field.

• 7+ years of experience delivering learning in instructor‑led, virtual, and blended formats, with strong application of adult learning principles and familiarity with the ADDIE model.

• Proven facilitation expertise supporting diverse audiences—from executives to individual contributors—across leadership, business, and professional skills content.

• Working knowledge of instructional design processes and how learning content is developed, with experience collaborating effectively with instructional designers.

• Demonstrated people‑leadership experience, including coaching, developing, and managing facilitators or learning professionals.

• Strong communication, stakeholder partnership, and cross‑functional influence skills.

• Advanced organizational and operational capabilities, including managing complex logistics, improving processes, and ensuring consistent delivery standards.

Job Summary

Responsible for managing the research, design, development and delivery of learning curricula and job aids to meet the developmental objectives of the targeted audiences. Provide supervisory, instructional design and facilitation expertise for managers, internal learning teams, contractors, and others who support the development and delivery of learning curricula.

Major Tasks, Responsibilities, and Key Accountabilities

• Collaborates with business leadership to create a learning vision and strategy aligned with achieving business priorities and goals.
• Drives communication and marketing efforts to create learning adoption and resource awareness.
• Works with learning resources across the company to develop and implement learning standards and processes for assessment, design, development, implementation and evaluation of learning.
• Determines appropriate learning and development solutions and delivery methods based on varying stakeholders, systems infrastructure, and learning maturity of the organization.
• Conducts learning and development needs analysis and develops learning objectives, instructional strategies, scope, timing, resource requirements and constraints analysis to design required curriculum..
• Performs task and content analysis with subject matter experts to obtain the specific information to be included in the training and the expected deliverables.
• Delivers/facilitates courses to a wide range of audiences with varying methodologies, including virtual instructor led, instructor led, self paced and blended solutions.
• Consults and provides guidance to non-learning professionals conducting or developing training.
• Determines appropriate measurement metrics to evaluate learning and development while leading learning and training governance efforts across the business.
• Trains, supervises and mentors managers, specialists and/or contractors.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
• Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.