Global Partners

Senior Manager, Labor and Employee Relations

Waltham, MA - Corporate Headquarters Full time

The Senior Manager, Labor and Employee Relations will be responsible for overseeing and managing labor relations and employee relations within a temporary or project-based role. This individual serves as a liaison between management and employees, ensuring compliance with labor laws, collective bargaining agreements, and company policies. Handles grievances, disciplinary actions, negotiations, and conflict resolution to maintain positive relationships between the organization and its workforce. Additionally, they may provide guidance and training to managers and employees on labor and employee relations matters.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.


We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you with the opportunities to push your career to the next level.

The Types of “Energy” You Bring  

  • Excellent written and verbal communication skills.
  • You are self-motivated and like to take initiative.
  • You are a team player with a positive attitude.
  • You have strong time management skills.

“Gauges” of Responsibility  

  • Build response actions for unionization: (campaigns, activities and related legal support​), as well as develops and implements union avoidance strategy across the Enterprise
  • Ensure consistent approach and practices around employee investigations​
  • Establish and maintains productive relationships with key union representatives.​
  • Participate in organizations collective bargaining process and works to ensure that labor agreements are implemented and administered appropriately.​
  • Represent the organization in grievances and arbitration and seeks to resolve disputes between workers and management. ​
  • Plans and implements long-term labor contract negotiation strategies.​
  • Partner with management to determine the needs of the business (quality, safety, performance, etc.) and work with union representatives to work towards an agreement.​
  • Investigate claims of workplace conflict and prepares reports of findings; Negotiate and resolve difficult problems including discharge and terminations of union employees.​
  • Supports the grievance and arbitration process and maintains positive employee relations and labor management relations.​
  • Prepares, interprets, processes, and educates around changes to collective bargaining agreements and contract negotiations. ​
  • Anticipates trends in the labor markets and responds to them anticipating policy or operational changes that require pre-emptive actions.

 “Fuel” for You

  • Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. 
  • The Road Ahead – We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. 
  • Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

  • First thing first, if you’re interested in the role, please apply.
  • A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you. 
  • We conduct “in-person” (Teams) interviews and provide additional interview information or other items needed at that time. 

Qualifications:

  • Bachelor’s Degree required
  • Minimum of 7 years of experience
  • Strong Knowledge and understanding of all aspects of labor relations, unions, and collective bargaining, NLRB, HR​ Organizational Change and development​
  • Skills in building and maintaining effective work relationship ​
  • Excellent judgement, problem solving, customer service, diplomacy, and interpersonal skills. ​
  • Strong written and verbal communication skills​
  • Ability to deal with sensitive and confidential matters with tact and discretion.​
  • Ability to manage competing demands and provide timely response to urgent issues.​
  • Current knowledge of applicable legislation including employment and labor laws.​
  • Must have valid driver’s license and ability to travel​.

Pay Range:

$136,200.00 - $204,200.00

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.