Competitive Salary plus benefits
"Let's find your role"
The Senior Manager, Retail Central Operations is responsible for leading the Asda Express central operations function to ensure retail stores operate efficiently, consistently, and in alignment with company strategy. This role serves as the key link between Asda House and stores — translating strategic objectives into operational execution, streamlining processes, and enabling store teams to deliver outstanding customer and commercial results.
You will:
Lead and manage the day-to-day activities of the Central Operations team.
Design, implement, and continuously improve retail operating procedures, ensuring consistency, simplicity, and compliance across the store network.
Drive operational efficiency through process simplification
Partner with cross-functional teams (Loss Prevention, Waste and Markdown, Compliance, People Team etc.) to support retail initiatives and ensure flawless execution in stores.
Act as the voice of the store teams at Asda House, ensuring that operational changes are store-friendly and customer-focused.
Manage feedback loops and continuous improvement based on store input and performance data.
Support the development and execution of the retail operating model, ensuring alignment with business growth and transformation plans.
Input into key cross-functional projects (e.g., Waste and Availability Initiatives, Process redesigns, Loss Prevention trials).
Use data-driven insights to identify opportunities for efficiency, cost savings, and improved customer experience.
Lead, coach, and develop a high-performing Central Operations team.
Foster a culture of collaboration, innovation, and accountability.
Establish clear KPIs and performance metrics to track and improve operational outcomes.
Everything you'll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
Discretionary company bonus
Company pension up 1.5 times colleagues' contribution (Max 15%)
Company Car allowance of £8000
15% colleague discount in store and online
Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves