We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
· Support process improvement initiatives including improving service and cost effectiveness.
· Maintain Security Operations portfolio of products it leverages to run the function are operational and health checked on an on-going basis in line with agreed KPI’s.
environment
· Raising vendor support cases and seeing them through to resolution
· Maintaining and updating a knowledgebase and SOP’s
· Provide scheduled reports of log source health
· investigate and remediate activities and communicate findings to Security Operations Tooling team
· Ensure Security Operations controls are operated effectively in line with control landscape
· Provide log source health evidence to support with internal and external audit
Train new team members following a training plan around the different processes. Share knowledge with other areas of the business as and when required.
· Provide advice for the on boarding of new applications and maintenance of existing roles to ensure that they are correctly classified, tagged, and have appropriate security controls in place.
Involvement in any SailPoint improvement work requiring input from the ICA team.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.