R75906 Senior Manager, Digital Commerce
Location: Hyderabad, India
Intro Summary of the Role
The Senior Manager, Digital Commerce leads the digital marketing and digital commerce functions, directly managing teams across content and design, content management, product data, and eCommerce production support. This working‑manager role also includes hands‑on ownership of eCommerce product management and agile project delivery. The position is responsible for understanding customer needs and translating them into digital initiatives that drive sales, improve efficiency, and enhance the customer experience across the Bioscience website, eCommerce platform, and related applications.
The Senior Manager partners closely with developers, UX designers, commercial platform product owners, and business stakeholders to define digital roadmaps and execute cross‑functional programs. The role requires operating at both the strategic level—identifying opportunities and shaping digital vision—and the tactical level—analyzing data, solving problems, and driving execution. Through strong leadership and technical expertise, this role ensures delivery of scalable, high‑value digital solutions that support organizational growth.
What You Will Get
At Lonza, we offer competitive benefits tailored to the region, including health coverage, retirement plans, career development opportunities, and relocation support where applicable. Our people are our greatest strength, and we are committed to supporting their growth and wellbeing.
What You Will Do
Manage cross functional digital team accountable to sales, marketing and commercial operations stakeholders.
Translates business goals and end user needs into digital product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
Develops and manages the product roadmap, demonstrating expertise at the product level, building partnerships with relevant stakeholder teams, and making trade-off decisions for a product
Identifies goals, metrics and analytics to support business case development; continually makes recommendations and refinements to the product roadmap and backlog based on learnings
Creates, prioritizes and accepts user stories; participates in release planning and deployments
Manages and grooms the product backlog; makes future decisions based on the business value that will be delivered
Participates/leads Agile ceremonies including standups, roadmap planning sessions, product demos, and retrospectives
Identifies and considers pros, cons, issues, obstacles, upstream and downstream dependencies, and value associated with features and enhancements.
Monitors the competitive landscape to identify innovative solutions to develop a best-in-class digital platform
What We Are Looking For
10+ years experience working in an Agile software development setting.
Agile or Scrum certification preferred
Product owner certification required
SAP Commerce Cloud (Hybris) experience required
SAP Product Cockpit PCM experience preferred.
Experience in Life Sciences/Biotech preferred
About Lonza
At Lonza, our people are our greatest strength. With more than 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values—Collaboration, Accountability, Excellence, Passion, and Integrity—reflect who we are and how we work together.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.