ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
POSITION SUMMARY
Enabling efficient resource forecasting via maintenance and evolution of FTE and cost algorithms to project future demand.
Continuously improving FTE demand forecast accuracy by assessing forecast data against actuals and HR availability data.
Manage evolution of forecasting methods, analytics, and reports to meet changing customer needs e.g. on scenario modelling.
Managing and operating R&D wide time tracking system
Managing the service email inbox for the client R&D time tracking system including customer support and user access management
Managing the WBS codes on which users can book hours in the time tracking system.
Enabling proper training of R&D user community
Updating and evolving existing training materials to support resource management.
Oversee the concept and roll-out of new training materials.
Acting as primary point of contact for training related questions
Ensuring data reliability and integrity
Managing proper assignment of job roles and skills to internal and external staff to enable reconciliation of time tracking data with forecasted demand.
As needed, supporting data quality improvement initiatives
Delivering fit-for-purpose business analytics and reports
Be a trusted advisor for key stakeholders at various seniority levels.
Drive development of fit-for-purpose business analytics and reports tailored to customer needs
Drive standard analytics to functional representatives and project teams.
As needed, execute on ad-hoc requests from management or project team.
JOB FUNCTION/RESPONSIBILITIES
STRATEGIC IMPACT
Driving strategic development of the client Healthcare R&D towards a more lean, agile, efficient, and competitive organization.
Enabling data driven decision making to proactively improve R&D productivity and operational performance.
SCOPE OF PEOPLE RESPONSIBILITY
Indirect people responsibility via projects and interfaces
If needed, management of external team members and/or contractors.
COOPERATION
Internally
R&D business functions
Portfolio Management
R&D Controlling
Other group functions (IT, HR etc.)
Externally
Management consultants
Software vendors
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
WORK EXPERIENCE
3+ years of relevant professional experience in business analytics, performance/resource management, data science, project management or finance
Professional experience in clinical development or biopharma R&D preferred
Experience in working with diverse cross-functional teams
JOB SPECIFIC COMPETENCIES & SKILLS
Excellent analytical and problem-solving skills
Solid organizational skills, high quality focus and result orientation
Strong interpersonal communication skills
Relevant business analytics knowledge and tool experience
Understanding of biopharma R&D value chain is beneficial
Advanced PowerPoint & Excel skills – dashboard skills (e.g. Tableau) are a plus
Knowledge in Enterprise Project Portfolio Mgmt. tools – preferably Planisware
Fluency in English
Educational Requirements
Academic degree in a scientific, business administration or IT/data science related field.
Master and/or MBA preferred.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply