We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
We’re looking for a Senior Manager of Customer Marketing Communications to lead and elevate Pipedrive’s core customer communication strategy. In this role, you will ensure customers receive timely, relevant, and engaging information at every stage of their lifecycle, from sign-up and onboarding to retention, expansion, and beyond - across all digital touch points including email, in-app messaging, whatsapp, app-push notifications and SMS. You will report into VP of Customer Marketing and lead a dedicated team of 5 individuals in shaping the content, cadence, and frequency of communications to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty.