Senior Logistics Specialist

【 About the role 】

We’re looking for a Senior Logistics Specialist who combines strong global logistics expertise with a digital-first mindset.

In this role, you will manage Amazon cross-border logistics operations and help connect our global supply network across markets. Beyond day-to-day execution, we hope you proactively use AI tools, data insights, and workflow automation to improve operational visibility, streamline processes, and support faster, more reliable delivery experiences for customers around the world.

 

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon US, Canada, UK, Japan and 5 other markets and also recommended by The Ellen Show as the #1 gift on every pet-lover’s Amazon wishlist. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

 

【 What you'll do 】

Amazon B2B Operations

• Manage Amazon Vendor Central / Seller Central operations, including FBA inbound planning and labeling compliance.
• Monitor shipment status, inventory flow, and operational exceptions to ensure smooth fulfillment execution.

Global Logistics Planning

• Coordinate international cross-border transportation across ocean freight, air freight, and express shipping.
• Work closely with internal teams and logistics partners to optimize shipping plans, lead time, and logistics costs.
• Support multi-country shipment planning and execution while ensuring stable supply continuity.

AI-enabled Process Optimization

• Actively use AI tools (such as ChatGPT, Claude, and workflow automation platforms) to improve daily documentation, email communication, reporting, and operational coordination.
• Apply data analysis to support inventory forecasting, shipment planning, and routing optimization.
• Identify opportunities to automate repetitive workflows and continuously improve operational efficiency and scalability.

 

【 Who you are 】

• 5+ years of international logistics or supply chain operations experience.
• Hands-on experience in Amazon cross-border e-commerce logistics, including FBA operations.
• Strong problem-solving ability with practical experience using generative AI tools to improve work outcomes.
• Comfortable working with data, operational analysis, and process optimization.
• Strong English communication skills, including business writing and cross-functional collaboration.
• Curious about digital transformation and open to adopting new tools and working methods.

Nice to Have

• Experience using low-code or no-code tools to improve operational workflows.
• Familiarity with cross-border tax, customs clearance, and trade compliance.
• Experience working in fast-paced global consumer product or e-commerce environments.

 

【 Perks 】

・You can bring your pet to the office so that they will never be home alone again :)

・The rare opportunity to work with an international team who has a passion to change the world.

・A LOT of free snacks and drinks for humans and pets!

・Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!

・Plenty of activities such as pizza day & movie night!

 

【 Benefits 】

・Medical insurance and free yearly health checkup

・Flexible vacation policy; work hard and take time off when you need it.

・2 free Furbo are given to each full-time team member.

・Afternoon tea time twice a month and birthday party every month.

・Tomofun library is full of interesting books that you can borrow anytime you want.

・Come join our volunteer program. We are passionate about giving back to society.

・Company trip and employee outing program.

・Monthly meeting and lunch party. Life is not only work in Tomofun.

・Internal training workshop and external training subsidy let you expand your skill set.

・Flexible working hours.

・There are always adorable dogs and cats in the office. You’ll never get bored in Tomofun.