Kyndryl

Senior Lead, Data Center Management

Guadalajara, Jalisco, Mexico Full time

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

The Site Lead for Office and Data Center is a key role within the RDC team, responsible for overseeing the day-to-day operations, management, and optimization of our facilities. This role ensures facilities are safe, compliant, efficient, and aligned with the organization’s strategic goals, while delivering exceptional employee and operational experiences. This function plays a primary customer relationship management role. The Site Lead reports into the Territory Leads.

Facility Responsibilities:

  • Own and manage site operations and asset governance

  • Manage site costs; identify and implement cost-saving initiatives while maintaining high-quality service delivery

  • Represent RDC and Kyndryl to service partners and the external community; act as centralized gatekeeper for site project execution

  • Drive RE&F project management standards, methodologies, processes, and governance

  • Leverage site resources (people, technology, communication) and partner with stakeholders to deliver operational capabilities

  • Oversee implementation of request processes for real estate, construction, and FM services

  • Maintain comprehensive site records for audit and reporting purposes

  • Manage third-party provider performance at the site level; may negotiate contracts for optimal service and cost efficiency

  • Ensure data integrity for site-level information

  • Build and maintain credibility with the business

  • Execute global initiatives and implement global standards, technologies, and best practices

  • Contribute to annual business planning and Opex/Capex budgeting at the regional level

  • Maintain relationships with key stakeholders and support partners (IT, Comms, Legal, EHS, HR, Security, etc.)

  • Act as project manager for site projects as needed

Provide regular updates and reports to senior management on transactions, project activities, and portfolio performance

Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many . Others go on to further education/certifications and more senior or technical roles.


Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

  • Profesional experience 4 years

  • Intermediate English Level

  • Experience facilities support a productive and engaging work environment

  • Lead initiatives to enhance workplace satisfaction and sustainability

  • Address employee feedback regarding facilities promptly and effectively

  • Take full ownership of the site’s appearance and condition—inside and out

Preferred Skills and Experience

Data Center Certifications

Nivel 1: Data Center Design Awareness (DCDA)

Nivel 2: Energy & Sustainability (antes EPRO)

Nivel 3: Business Continuity Management (BCM)

Nivel 3: Operations PRO (OPRO)

Desing

  • CDCP

  • CDCS

  • CDE

Operations

  • CDFOM

  • CDRP


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.


What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.