Senior Inside Cust Success 2 Mob

Job Description:

Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.

Sales employee will concentrative on drive long term revenue growth and retention, of emerging enterprise customers through outbound calling and relationship management. Sellers will be expected collaborate with direct and indirect partners in the field to facilitate client growth

What you’ll do

• Typical tasks may include, but are not limited to, the following:

• Revenue Retention and Growth: Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.
• Matrix Management: Collaborate with Direct and Indirect Alliance Partners to manage a revenue portfolio of $80 to $100M in recurring revenue. 
• Customer Relationship Management: Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.
• Sales Metrics and Performance: Successfully close sales deals, deliver on sales metrics, and secure renewal and new contracts to meet performance targets.
• Customer Needs and Solutioning: Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and apply the latest technologies.
• Market and Industry Knowledge: Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score - NPS).

What you’ll bring

• A mid-level sales representative with comprehensive knowledge of sales principles, practices, products, and services.
• Manages mid-size to large, complex sales with moderate supervision.
• Responsible for an average quota or territory.
• Experience with managing cross functional teams in different departments to achieve commonly aligned production goals.
• Experience with telecom mobility, wireless, or related services. 
• Utilizes advanced data analysis, creative problem-solving, and exercises judgment.
• Leads presentations and mentors less experienced peers.

What you’ll need

• Bachelor’s degree (BS/BA) desired.
• 5+ years of sales related experience.
• Experience with managing cross functional teams in different departments to achieve commonly aligned production goals.
• Experience with telecom mobility, wireless, or related services.
• Ability to engage in peer-to-peer coaching, collaboration, and development

Supervisor:

• No

Our Senior Inside Cust Success 2 Mob, earns between $55,900 - $83,900 + commissions with a total target compensation of $88,900 - $116,900. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
•  AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$55,900.00 - $83,900.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.