Senior Forensic Consultant Specialist (OMAO)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Minimum Requirements:

• Namibian citizenship;
• 3-year qualification or equivalent in forensic and fraud related field such as policing, law, auditing or risk management;
• 3 years relevant work experience is preferred;
• Detailed knowledge of the financial services industry, criminal law, labour law and specific technical requirements;
• Certified Fraud Examinator (CFE) or Certified Internal Auditor (CIA) will be an advantage;
• Experience in data and business process analysis with experience in Power BI and/or Tableau will be an advantage;
• Experience in validity assessment of insured benefit claims is advantageous;
• Strong forensic and fraud investigative and technical skills;
• Engages on the right level to obtain business context during forensic and fraud investigation.
• Collaborates effectively with others to achieve personal and team results;
• Capacity to work under pressure and meet deadlines;
• Solution-driven, passionate and energetic;
• Good inter-personal skills, including influencing skills;
• Self-starter, able to show initiative and work with minimal guidance;
• Possess a strong sense of ownership and initiative as well as a proactive mindset; and
• Excellent communicator with a flawless command of the English language, with strong reporting and presentation skills.

Job Description:

• Prioritise, plan and execute forensic and fraud investigations, with minimum supervision, including the identification of key findings and recommendations, including the complete and accurate identification of risk and control breakdowns, and consideration of practical pro-active measures that should be implemented to avoid a re-occurrence;
• Maintain accurate and complete evidentiary material and information of forensic and fraud investigations to support the findings on the electronic case management system;
• Draft reports with findings and recommendations for business management consideration;
• Follow-up that all agreed recommendations were effectively implemented in business;
• Conduct Fraud Risk Assessments and provide assessment outcomes in the appropriate reporting format;
• Provide relevant and ongoing Fraud Risk Awareness training;
• Manage business relationships without supervision, including providing regular feedback to business;
• Collaborate effectively with others to achieve results; and
• Assist the Business Unit to assess the maturity of their Internal Control environment by providing assurance on control breaks/gaps remediated by management.

This role is responsible for independently planning, executing and reporting on forensic work at an operational level. The incumbent is individually accountable for achieving results through own efforts over periods of up to 3 months.

Responsibilities

Fraud/Financial Crime Investigation

Investigate cases of suspected fraud or financial crime. Identify lines of inquiry, and gather and retain information and physical or electronic evidence to support criminal investigation and/or legal action, engaging specialist investigators or subject-matter experts where necessary. Review the evidence gathered and recommend appropriate action to the organization.

Insurance Claims Evaluation

Investigate the circumstances of claims and the nature and extent of clients' losses. Review and evaluate information gathered using own subject-matter expertise, and examine additional evidence provided by specialist investigators or subject-matter experts to determine the extent of liability. Negotiate settlement of insured losses in line with delegated authority.

Fraud/Financial Crime Management

Deliver fraud prevention reporting and analysis for a designated area of operations, using financial crime/fraud prevention systems to identify instances, patterns, and trends of suspicious activity, to enable the prevention of fraud and enable the initiation of loss mitigations and fraud investigations.

Fraud/Financial Crime-Management Systems Development

Research and identify fraud trends and emerging risks, contribute to the drafting of fraud prevention policies and procedures, and identify opportunities for new and/or improved anti-fraud systems functionalities to support the development of fraud/financial crime prevention strategies, policies, procedures, and monitoring systems.

Regulatory and Compliance Management

Investigate all kinds of incidents and reports and provide expert advice to more senior colleagues. Minimize risk exposures and ensure adherence with regulatory standards by working with all internal functions to make sure compliance programs are properly implemented.

Financial Management and Control

Work within established systems to deliver prescribed outcomes for a designated area of financial control.

Insurance Claims Administration

Review and analyze assigned insurance claims in line with the organization's standard claims procedures and customer service standards. Engage loss adjusters and/or subject-matter experts where appropriate, authorize claims within delegated authority, and refer complex or unresolved issues to senior colleagues.

Insights and Reporting

Contribute to the preparation of various data and analytics reports.

Stakeholder Engagement

Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.

Operational Compliance

Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Action Planning, Claims Management, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Typology

Competencies

Action Oriented

Business Insight

Collaborates

Decision Quality

Financial Acumen

Instills Trust

Manages Complexity

Optimizes Work Processes

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

03 December 2025 , 23:59

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